• 协助菜单和酒水单的设计工作。
• 处理异常的付款情况。
• 监督现金的处理和存放程序。
• 编制每日存款和流动资金报告。
• 监督客用设施和服务的标准。
• 寻求客人的反馈意见并进行改进
• 抽时间与宾客进行互动,获取反馈,了解员工提升宾客满意度的渠道。
• Assist with menu and wine list creation.
• Deal with irregular payments.
• Supervise cash handling and banking procedures.
• Prepare daily banking, cash flow reports and sale report.
• Ensure standards of guest services as per standard guideline.
• Seek guest feedback for improvement.
• Cross check guests through evaluations and comments get the feedback, know how to improve guest satisfactions.
水月周庄铂尔曼酒店是一家由法国雅高集团管理的国际五星级标准商务、会展及度假型酒店,坐落于中国最美水乡 -- 周庄,将中国江南的柔美与法国铂尔曼的优雅气息结合为一体,其建筑结合现代艺术,并与周围湖水和水乡古镇融为一体。酒店拥有173间客房和800平方米无柱式宴会厅、健身房和室内泳池。另设2个餐厅,2个酒吧及会议设施。酒店距上海虹桥机场及虹桥火车站仅50公里,距苏州工业园区仅18公里,为商务、会展及休闲度假游客入住提供了一个舒适及具有法式艺术气息的场所。Pullman Zhouzhuang is an international luxury upscale hotel, situated in the most beautiful China water town – Zhouzhuang. The hotel is managed by AccorHotels, it concentrates on business, exhibition and leisure customers. It combines the Southern Yangtze River's tender beauty with French elegance. Interspersed with modern architecture, the hotel is integrated with the surrounded lake and ancient water town. The hotel has 173 rooms, gym and indoor swimming pool. It has 2 restaurants, 2 bars and meeting facilities including an 800sqm pillar-less grand ballroom. Pullman Zhouzhuang is just 50 km away from Hongqiao Airport / Hongqiao Railway Station, and 18 km away from Suzhou Industry Park.