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• 对客房部所有系统有最新和完整的知识。
• 分配和检查公共区域卫生。
• 协调特别项目(如除虫,窗户和地毯的清洁)。
• 根据与工作需要,设计并组织公区员工的培训和会议,提高工作效率,提升服务质量。
• 对所有直属下级的仪容仪表、守纪情况和工作效率进行评估。如有必要,可直接采取纠正措施。
• 进行交接班说明,确保了解酒店的工作和运营需求。
• 按照相关标准保证各种设备的清洁与修缮。
• 全面了解酒店、公共区域、卫生间和周边布局等,以对客人提供协助。
• Maintain a current and thorough knowledge of all housekeeping systems.
• Perform public area cleaning and inspections
• Co-ordinate special projects (e.g., vermin control, window and carpet cleaning, )
• According to the work needs, design and organize the PA attendant training and meeting, improve work efficiency and service quality.
• Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary.
• Conducts shift briefings to ensure hotel activities and operational requirements are known.
• Maintains equipment in proper state of cleanliness and repair as per standard.
• Maintains a thorough knowledge of the hotel, public areas, rest rooms and surrounds layout in order to assist guests .
水月周庄铂尔曼酒店是一家由法国雅高集团管理的国际五星级标准商务、会展及度假型酒店,坐落于中国最美水乡 -- 周庄,将中国江南的柔美与法国铂尔曼的优雅气息结合为一体,其建筑结合现代艺术,并与周围湖水和水乡古镇融为一体。酒店拥有173间客房和800平方米无柱式宴会厅、健身房和室内泳池。另设2个餐厅,2个酒吧及会议设施。酒店距上海虹桥机场及虹桥火车站仅50公里,距苏州工业园区仅18公里,为商务、会展及休闲度假游客入住提供了一个舒适及具有法式艺术气息的场所。Pullman Zhouzhuang is an international luxury upscale hotel, situated in the most beautiful China water town – Zhouzhuang. The hotel is managed by AccorHotels, it concentrates on business, exhibition and leisure customers. It combines the Southern Yangtze River's tender beauty with French elegance. Interspersed with modern architecture, the hotel is integrated with the surrounded lake and ancient water town. The hotel has 173 rooms, gym and indoor swimming pool. It has 2 restaurants, 2 bars and meeting facilities including an 800sqm pillar-less grand ballroom. Pullman Zhouzhuang is just 50 km away from Hongqiao Airport / Hongqiao Railway Station, and 18 km away from Suzhou Industry Park.