·确保日常部门的培训能够按照服务标准进行。
·通过反复检查,督导服务标准的实施工作。
·针对工作中的不足制定计划,以避免影响对客服务质量。
·针对于工作中的不足采取必要的行动。
·计划,确定优先次序,组织及控制每日餐厅的运营。
·制定每位员工的排班表及工作安排。(考虑内部活动,客人入住率, 特殊活动及产品促销等)
·有效的与前台及团队领队协调,尽可能的增加餐厅生意,与领队保持直接联系。
·分配,指派,组织授权餐厅日常的经营工作。
·了解酒店其他部门的经营活动及其与自己部门的影响。
·预先准备并确保各种经营设施设备的充足。
·有效管理部门运作,为保证服务及餐厅的正常运营采取必要的措施。
·与客房部及工程部通力合作,保证部门设施的完好及清洁。
·确认每个班次之间做好总结,并与下个班次进行工作交接。
·确保岗位所需知识的更新。
·保留餐厅活动记录。
·与厨房的员工建立良好的沟通渠道。
·协助餐饮部经理及行政总厨根据餐饮发展趋势,适当需求及销售情况进行餐厅菜单的修改。
·参加餐饮部例会。
位求职者投递了该职位,你的简历匹配度为
你的综合竞争力排名为第
名
立即沟通
兰州盛达希尔顿酒店位于中国西北重镇,黄河唯一穿城而过的省会城市-兰州。酒店地处城市核心区域的黄金地段,坐拥繁华商圈,与地铁一号线兰州大学站无缝对接,交通便利、区位优越,驱车10分钟即可到达火车站、30分钟到达兰州西客站,车程1小时至中川机场。亦可快速抵达市内各大文旅地标,领略秀美城市风光,畅游黄河美景。Lanzhou is the capital of Gansu Province in northwest of China, it is the starting place of the ancient Silk Road, and the only city in China that Yellow River, the mother river of China, crossing through. Hilton Lanzhou City Center is conveniently located in downtown area of Lanzhou, surrounded by well-developed business and commercial area with walking distance to metro station, 10 minutes' driving to Railway Station and 1 hour to Lanzhou Zhongchuan Airport. The major city park and the Yellow River are also within easy access.酒店还拥有约3000㎡的奢华会议空间 。无柱宴会厅配置了嵌入式整墙LED和顶级试听设备 、 多功能厅采光优越、 宴会前厅开阔宽敞无疑是您举办各式宴请、商务会议、社交婚礼的理想之选。与此同时,顶层全日餐厅、中餐厅、大堂吧及特色咖啡厅,也让老饕的味蕾缠绵于中外佳肴,流连忘返、齿颊留香。The hotel also has spacious meeting space of total approximately 3000㎡, including one of the largest ballrooms with built-in LED wall and state-of-the-art audio-visual facility, function rooms with daylight and spacious foyer. It is an ideal venue for varieties of events ranging from receptions, business conference to social weddings. In the meantime, top floor ADD, Chinese restaurant, lobby lounge as well as Cafe of the hotel will let you taste buds lingering on the bite of Chinese & Western culinary art.