招聘Spa Supervisor 水疗主管_Amanyangyun养云安缦招聘信息-最佳东方

ESSENTIAL DUTIES AND RESPONSIBILITIES 主要工作职责：

Represent AmanSpa in a professional manner and well-groomed always.

总是代表安缦水疗形象，恰当的行为和着装。

Provide continuous guest service and anticipation of guests’ needs.

为客人提供持续的服务和预见客人的需求。

Able to guild rapport with guests, ask for visit expections, requests and comments.

能够与客人很好的交流，询问客人的期望、要求和评论。

Courteously interact and answer all facility-related questions with members and Guests.

和宾客及会员相互配合，并回答他们提出的跟设备有关的问题。

Collection, completion and submission of daily checklists at the start of each shift to ensure the understanding and preparation of the facility for clients, maintenance throughout the day and clearly monitoring the specific needs of the operation for the day to ensure perfect guest service

.收集，完成，提交每个班次的每日检查报表，并充分准备为客人提供服务。维护并清楚了解每天需要准备哪些运营所需物品，并保证给客人提供完美的服务。

Maintain a neat and orderly work area consistent with the high standards of the facility. This includes the set up of the treatment environment, cleaning of the treatment room after completion of the treatment and refilling, setting up the treatment room for the next therapist and guest.

维持一个整洁的工作环境并持续保持这个高标准。这个包括护理房的布置，以及护理结束后清洁房间，并为下一个客人准备房间。

Assist in any and all ways in the spa when not scheduled to perform spa treatments. This assistance is to include acting as Spa receptionist, retail specialist, treatment trainer, and any duties as assigned by the Spa Manager.

在没有护理的情况下，协助并帮助spa的日常运营。这个协助包括充当水疗接待，零售销售，护理培训师以及任何水疗经理给以的工作。

Enforce the policies to provide a fair and safe environment to our guests.

加强对水疗和养生中心政策的理解，给水疗客人提供公平、安全的环境。

Handle guets complaints by ensuring guest satisfaction and problem resolution.

处理客人的投诉，确保解决问题并使客人满意。

Constantly maintain an up to date knowledge of spa services performed and any revisions in the skin care products or procedures used.

经常复习巩固水疗服务标准和护理产品知识和手法。

Be willing and enthusiastic in learning and conducting all spa treatments to all clients, regardless of facial, body, aesthetic, nail treatments or male or female guests. This position is constantly evolving and the Spa Supervisor should be fully conversant in every spa treatment conducted at Spa, and all products used.

积极学习护理疗程并为客人提供面部，身体，美甲等护理。这个职位要求理疗师主管需要全面了解所有护理的产品及流程。

Answer all questions related to services performed and products used.

回答所有与服务和产品相关的问题。

Ensure therapist are on time for appointments and thoroughly review appointments after completing each service.

确保理疗师每次按时为客人提供服务，并在服务完成之后，要检查并察看预约纪录，确保根据预约时间准时为客人提供服务。

Tour potential Guests/Members as needed.

必要时带领潜在宾客/会员参观水疗。

Meet with product vendors as required.

必要时会见产品供应商。

Implements and completes the assigned tasks, not limited to the described on this job description.

实现和完成分配的任务,不限于上述职位描述。

关于养云安缦 About Amanyangyun养云安缦缘起于2002年江西廖坊水库修建。抚州，旧称临川，江西东部文脉所在，本世纪初廖坊水库的修建让当地村落饱经风霜的明清古宅和大批量的香樟树面临困境。为了避免大树古宅被水淹没，抚州籍企业家马达东先生组织了一场声势浩大的迁徙之旅。一万多棵大树被运往上海重新栽种，其中包括一棵重达80 吨的老樟树。伴随着大树，数十幢老宅被小心翼翼逐一拆分运往上海重新搭建。2009年安缦集团的加入，最终促成了大树古宅以养云安缦的形式重获新生。至此，树宅相守、天地人和。养云安缦毗邻申城繁华腹地，距离上海市中心仅45分钟车程，是一处远离喧嚣的养心之所。13栋复建的明清古宅和24间新建套房坐落于宁静的香樟树林间，为客人提供安缦式的居停下榻体验。除此之外，酒店内还有享誉盛名的安缦水疗、5个餐厅酒吧设施及独特的文化中心“楠书房”Amanyangyun’s story began 700 kilometres away in rural Fuzhou – a cultural heartland in China’s Jiangxi Province, characterised by camphor forests and historic villages. When plans for a much-needed reservoir were approved in 2002, the fate of these remnants of Old China appeared to be sealed, but Fuzhou native and philanthropist, Ma Dadong, was determined to prevent their destruction. He conceived a bold plan to relocate to Shanghai as many Ming and Qing Dynasty villas as possible, as well as 10,000 camphor trees. Aman joined the restoration project in 2009, and today, the completed Amanyangyun includes a comprehensive Aman Spa, a wide variety of restaurants and the cultural centre Nan Shufang. The ethereal camphor forest sets the tone for a peaceful, introspective retreat, where old and new, natural and man-made, coexist in perfect harmony. 关于安缦集团 About Aman安缦集团成立于1988年，致力于打造亲切谦逊，温和好客的私人居所系列。第一处安缦度假村位于泰国普吉岛的Amanpuri成功地介绍了此概念，自此之后，安缦集团不断成长并在全球建立了34处度假村：包括不丹、柬埔寨、中国、多米尼加共和国、法国、希腊、印尼、印度、意大利、日本、老挝、墨西哥、黑山、摩洛哥、菲律宾、斯里兰卡、泰国、土耳其、特克斯和凯科斯群岛、美国、越南。Aman was founded in 1988 with the vision of building a collection of intimate retreats with the unassuming, warm hospitality of a gracious private home. The first, Amanpuri in Phuket, Thailand, introduced the concept, and since then, Aman has grown to encompass 34 hotels and resorts located in Bhutan, Cambodia, China, Dominican Republic, France, Greece, Indonesia, India, Italy, Japan, Laos, Mexico，Montenegro, Morocco, the Philippines, Sri Lanka, Thailand, Turkey, the Turks & Caicos Islands, the USA (New York 2020) and Vietnam.我们的荣誉 Our Honor1. 2018Shanghai Wow沃画报-最佳酒店餐厅-辣竹2. 2018Shanghai Wow沃画报-最佳奢华酒店3. 2018Voyage新旅行酒店-最佳50家酒店Top 504. 2018城市旅游杂志-最佳新开业酒店5. 2018酒店婚礼杂志-婚宴场地最佳设计6. 2018璞缇客-最受欢迎酒店7. 2018时尚先生杂志-最佳酒店设计8. 2018中国酒店大奖-最佳新开业酒店9. 2019AHEAD亚洲酒店设计大奖10. 2019Conde Nast Traveler悦游-最佳景观酒店11. 2019KOL公信力金榜-最佳城市周边度假酒店12. 2019尚流Tatler-北京上海最佳餐厅-辣竹13. 2019设计选集大奖14. 最佳度假酒店-界面指南202015. Shanghai Daily-最受瞩目新开业16. 年度健身与水疗大奖-2020年中国养生与水疗颁奖礼17. 漫旅Travel + Leisure-2018漫旅中国·旅行奖18. 澳大利亚建筑师协会-商业建筑大奖19.东方卫视-年度餐厅大奖-辣竹20. 凡尔赛国际建筑大奖21. 凡尔赛国际建筑大奖222. 胡润百富-最受瞩目新开业23.时尚旅游-金选度假酒店24.中国珍贵名木保护示范基地25. 2020年Tripadvisor猫途鹰旅行者之选奖