• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 员工生日礼物
• 人性化管理
• 美女多
• 管理规范

· Analyze
training needs of the hotel in general and individual departments, and develop
strategies which address needs, presenting in the form of a Training Plan for
the General Manager and Executive Committee for review
分析酒店整体的和各部门的培训需求，针对需求制定策略，用培训计划书的形式呈交给总经理和行政委员会审阅。
·  Familiarize
yourself with the IHG HR and Training Standards, localizing where necessary 
使自己了解洲际酒店集团人力资源和培训的规范，必要之处进行本地化处理。
· Ensure
effective training programs are in place for the following:
确保在以下方面有效的执行培训计划：
o   
New Employee
Orientation
o   
新员工入职
o   
Train the
Trainer 
o   
培训培训师
o   
Customer
Service Training
o   
宾客服务培训
o   
Technical job
specific training (through certification of departmental standards and
procedures)
o   
技术性职位的专门培训(部门规范程序证书)
o   
Supervisory
Skills Training
o   
监督管理技能培训
o   
Management
Development
o   
管理层发展
o   
Fire, Life and
Safety Training
o   
消防和生命安全培训
o   
Selling
Skills   
o   
销售技巧
o   
Employee
retraining
o   
员工再培训
· Monitor the
progress of the Training Business Plan for each department tot ensure that the
training objectives are being achieved
监督每个部门培训业务计划的进展，确保实现培训目标。
·  Maintains all
hotel training records 
保存酒店全部的培训记录。
·  Establish a
training library of books, videos, journals and audio visual materials to
assist trainers in their training programs and for staff personal development
建立培训图书馆，配备书籍，录像，记录和视听资料来协助培训师的培训计划以及员工的个人发展。
·Design,
produce and implement training programmes which meet specific departmental
needs in conjunction with Department Heads, ensuring that training session
plans are structured and that training is effective
与部门领导一起设计、制定和执行能夠符合具体的部门要求的培训计划，确保培训课程方案的制定，以及培训的有效性。
·Attend
departmental training session and critique performance 
参加部门的培训课程，评估表现。
·Use IHG
benchmarks to monitor success of training programs and amend your efforts
accordingly. Eg: ESPS, Heartbeat, achievement of budget, etc
利用洲际酒店集团的基本测量标准监测培训计划的成果，并进行相应的修改。如员工融入调查及意向调查，宾客心语报告，预算完成情况等。
·Assist
Department Trainers in preparing and conducting departmental training and
assess accordingly
协助部门培训师准备和进行部门培训并进行评估。
·Prepare and
monitor training programs for:
制定和监督为以下人员提供的培训项目：
o   
Management
Trainees
o   
管理培训生
o   
Hotel Employee
o   
酒店正式员工
o   
Hotel School
Trainees, etc
o   
酒店学校实习生等
· Obtain a
network of specialist training professionals who can assist with the conduct of
training programmes for advanced or specialist training
与能够协助提供高级或专业培训的专业人士取得联系。
·Ensure that
Department Heads abide by their responsibilities of employee training against
departmental SOPs
确保部门领导遵守自己的职责为员工提供有关部门规范程序的培训。
·Produce
monthly training reports for your Manager and the General Manager including:
为上级经理和总经理编制以下月度培训报告：
o   
Internal
Training Programs conducted: 
o   
完成的内部培训项目：
o    Topic
o    培训主题
o    Who attended 
o    参加人
o     Number of people attended
o     参加人数
o    Duration of training
o    培训时间
o     Who trained
o     培训师
o     Cost of delivery (including labor
costs)
o    培训成本(包括人工成本)
o     Anticipated return on investment
and/or training goal
o    预计的收益和培训目标
o     External training programs attended:
o    参加的外部培训项目：
o    Who attended
o     参加人
o    Number of people attended
o     参加人数
o      Duration of training
o    培训时间
o    Who trained
o    培训师
o    Cost of delivery (including labor
costs)
o    培训成本(包括人工成本)
o    Anticipated return on investment
and/or training goal
o    预计的收获和培训目标
·  Liaise with
other IHG Training Managers to share experiences and resources
与洲际酒店集团的培训经理们保持联系，交流经验，交换资源。
·  Liaise with
educational institutions conducting hospitality and training courses
同从事旅游服务和培训课程的教育机构保持联系。
· Maintain
current information and records of suppliers of training resources and
materials
更新培训资源和资料供应商的信息和记录。
· Delivers
briefings of all internal programmes to executive management and department
heads
为行政管理层和部门领导提供所有内部培训计划的介绍。
·Contributes
towards regional activities as directed by Regional Director of Human Resources
/ General Manager 
按照地区人力资源总监和总经理的指示为本地区的工作效力。
·  Provides input
for probation and formal performance appraisal discussions to Line Managers in
line with company guidelines
为按照公司的指导方针进行的正式的员工绩效考核和鉴定提供建议。
·  Coaches,
counsels and disciplines staff, providing constructive feedback to enhance
performance
向员工提供工作指导、咨询，必要时对其进行批评处分，并提供建设性反馈意见以便提高工作绩效。
· Regularly
communicates with staff and maintains good relations
定期与员工交流思想，保持良好的员工关系。
·Works with
Superior  in the preparation and
management of the Department’s budget
和上级领导一起编制和管理部门预算。
·Fulfill other duties assigned by the management










































































































































































































完成上级安排的其他任务。

在IHG，我们秉持以善为本，以诚待客的理念，以此为世界带来积极广泛的影响。与我们同行，不论你身在何处，志在何方，我们的热情、实力和雄心壮志都将助你走得更远。在这里，我们与你畅享同洲之谊，共赴成长无际，筑就非凡天地。在多元、平等与包容的文化氛围中，每一个“你”，都是如此重要。与你同“洲”，我们将共赴无际。湖州南太湖洲际酒店依偎太湖之畔，以“湖中蓬莱”为灵感，将大堂化作驶向仙境的方舟，缔造远离尘嚣的江南旅居意境。酒店拥有337间客房及套房、四间风格迥异的餐厅与酒吧。恒温泳池蕴溶洞之意境，水疗中心承灵泉之传说，共筑身心焕活之境。1,600平方米会议空间含无柱宴会厅及多个融汇湖光的户外场地，赋能多元商务与庆典需求。宾客可于客房静赏烟波，亦可品味寰宇美馔与本地湖鲜，或于康体空间中焕活身心。