• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 员工生日礼物
• 年度旅游
• 包吃包住
• 人性化管理

Receive and confirm all guest room reservations.
接收并确认所有的房间预订。
Take and processes reservation requests received by phone, letter, fax etc. sends confirmations.
接受通过电话,信件,传真等方式的预订并发回确认。
Answer enquiries about hotel services and facilities; Answers questions on rates and room type available.
回答关于酒店服务和设施的询问；回答房价和房间类型的询问。
Assist in creating maximum efficiency within the department. 
在部门里创造最高的效率。
Answer complaints regarding reservations and refers problems to reservation supervisor.
回答关于预订的投诉并把问题向预订主管汇报。
Sort and classify reservations into several types such as VIP commercial firms, group and regular FIT, etc.
按顺序把预订分为几类，例如贵宾，商务公司，团队和散客等。
Update correspondence based on subsequent notices, I.E. revisions, cancellations, follow up letter and deposit if any. Make sure that the correspondence against the details in the computer is correct.
在接到通知后修改确认，例如修改预订，取消预订，如需押金等书面确认。根据计算机内的详细信息确定确认书是否正确。
Prepare reservation correspondence and VIP list for the following day, crosschecks and hand to the F/O manager and DOSM every evening.
准备下一天的预订信和贵宾名单，交叉检查并在每晚交至前台经理及市场营销总监。

西宁新华联索菲特大酒店设有492间豪华客房与套房，独特的地方感与索菲特完美融合。客房色调清新淡雅，舒适无比，客房独有索菲特MyBed™，奢华浴室用品浪凡和爱玛仕。酒店同时与诗铂高级服务公寓(雅高集团在中国之首家)相连，为旅客提供多重入住选择，诗铂的客人同时可享受索菲特酒店之休闲娱乐便利设施。客人可尽情体验专属服务，54间行政客房及套房均配有顶级的设施，位于酒店16至17层的行政酒廊提供多重礼遇及卓越的服务品质。酒店拥有359间豪华大床房和双床房，24间索菲特套房，13间华丽套房，38间至尊华丽套房，3间豪华套房和1间帝王套。The hotel’s 492 rooms and suites feature décor inspired by a more gracious era. Local accents convey a sense of place that harmonises seamlessly with Sofitel’s essential signature touches. Rooms are decorated in restful,classic shades of ivory and taupe. All rooms feature Sofitel's MyBed™ and exclusive luxury bathroomamenities by Lanvin or Hermès. Travellers have a wide range ofhospitality options as the hotel adjoins Sebel Xining premier apartments. The two properties are linked to give guests in Sebel’s debut property in Chinaeasy access to the hotel’s restaurants and other facilities. For guests who enjoy a more exclusive level of service, 54 Club rooms and suites with up graded facilities and exclusive benefits are located alongside Club Millesime on floors 16 & 17. The hotel has 359 Luxury King and Twin rooms, 24 Junior Suites,13 Prestige Suites and 38 Prestige Premium suites, three Opera Suite sand one Imperial Suite.