• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范
• 员工生日礼物
• 年度旅游
• 包吃包住
• 人性化管理

Focus on the guest stay experience and dining experience
关注客人整体入住体验
 
·         Do utmost to learn names of guests, especially repeat and long staying guests remaining alert to situations to offer assistance.
尽量用客人的名字称呼客人，特别是回头客及长期住店客人，随时为他们提供帮助。
·         Monitor guest service personnel constantly, ensuring that at all times maximum guest satisfaction is being achieved through guest recognition and prompt cordial attention.
不断观察对客服务，尽力获得客人的认可和热忱的关注，确保客人得到最大程度的满意。
·         Offer menu options, offer menu advice and take orders
提供菜单、菜品建议及点单
·         Accuracy in order taking and Serve food in efficient manner
准确的点菜，高效的上菜
·         Efficiency of work in dish wash, pantry, and service preparations
高效的进行餐具洗涤、服务准备工作
·         Cleanliness and work safety in food preparation and service areas
保证备餐间及服务区域的清洁和安全
 
·         Use a Heartist® approach – make the guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
使用心艺家的服务方式， 让客人感觉到备受欢迎、备受温暖、倍感美妙并且有归属感
·         Coordinates and communicates with other Front office section to get more information from guest and to make guest stay more memorable.
与前厅部其他部门保持沟通协作，了解更多关于客人的信息，以便给客人提供更加难忘的入住体验
·         Maintain a very good reputation for the Hotel by professional behaviour.
注重个人言行，为酒店保持良好的声望。
 

西宁新华联索菲特大酒店设有492间豪华客房与套房，独特的地方感与索菲特完美融合。客房色调清新淡雅，舒适无比，客房独有索菲特MyBed™，奢华浴室用品浪凡和爱玛仕。酒店同时与诗铂高级服务公寓(雅高集团在中国之首家)相连，为旅客提供多重入住选择，诗铂的客人同时可享受索菲特酒店之休闲娱乐便利设施。客人可尽情体验专属服务，54间行政客房及套房均配有顶级的设施，位于酒店16至17层的行政酒廊提供多重礼遇及卓越的服务品质。酒店拥有359间豪华大床房和双床房，24间索菲特套房，13间华丽套房，38间至尊华丽套房，3间豪华套房和1间帝王套。The hotel’s 492 rooms and suites feature décor inspired by a more gracious era. Local accents convey a sense of place that harmonises seamlessly with Sofitel’s essential signature touches. Rooms are decorated in restful,classic shades of ivory and taupe. All rooms feature Sofitel's MyBed™ and exclusive luxury bathroomamenities by Lanvin or Hermès. Travellers have a wide range ofhospitality options as the hotel adjoins Sebel Xining premier apartments. The two properties are linked to give guests in Sebel’s debut property in Chinaeasy access to the hotel’s restaurants and other facilities. For guests who enjoy a more exclusive level of service, 54 Club rooms and suites with up graded facilities and exclusive benefits are located alongside Club Millesime on floors 16 & 17. The hotel has 359 Luxury King and Twin rooms, 24 Junior Suites,13 Prestige Suites and 38 Prestige Premium suites, three Opera Suite sand one Imperial Suite.