招聘学习与发展经理 Learning & Development Manager_西双版纳悦椿温泉度假酒店招聘信息-最佳东方

Primary Responsibilities主要职责

·Instills commitment to the Angsana experience in associates ensuring that the group’s vision an mission are assimilated and the objectives of the hotel are met, especially in line with the Service Profit Chain objectives.

·Ensure that every department compiles and maintains a complete and up-to-date associate orientation/induction/training manual; Prepares, communicates and implements an annual training plan for the hotel.

·Ensures that regular, scheduled training plans are subsequently implemented and followed in all departments; Conduct training and orientation programmers for associates for all levels.

·Prepares monitors and controls the hotel’s annual training budget; Ensures that a sufficient number of qualified departmental trainers are available in every department.

·Keeps a comprehensive record of all training activities and maintain efficient administration; keeps abreast with innovations and developments of training techniques and methods.

·Assists the Human Resources Department with the preparation and implementation of an effective associate communication program, recruitment and performance review procedures.

·Makes recommendation for the outsourcing of training courses, if and when required and gives suggestions for inviting external resources speakers (e.g. academic and industry professionals) as part of the associates training program.

·Coaches, counsels, disciplines and develops subordinate associates.

·Monitor the progress of the Training Business Plan for each department to ensure that the training objectives are being achieved.

·Establish a training library of books, videos, journals and audio visual materials to assist trainers in their training programs and for staff personal development.

·Design, produce and implement training programs which meet specific departmental needs in conjunction with Department Heads, ensuring that training session plans are structured and that training is effective.

·To organize staff activities.

·Supports the implementation of the group and the hotel property’s internal talent development program.

·承诺将悦椿经验传递给员工，确保集团的目标和使命被吸收，特别是服务利润链这一目标。

·确保每个部门的编制并且维持一个完整的新员工入职培训/指导/培训手册；筹备，沟通，为酒店提供一个年度的培训计划。

·确保定期的培训计划能够按时执行并贯彻所有部门；为所有级别的员工定位一个培训方案进行培训。

·准备，监控酒店年度培训预算。确保每个部门都有足够数量的可利用的合格的部门培训者。

·对酒店培训活动做全面记录，维持有效性以及跟上创新和发展的培训技术和方法。

·协助人力资源部为有效的员工沟通，招聘和绩效评估程序做执行的准备。

·推荐一些外部培训课程，如果需要的话给出一些建议邀请外部演说人员（如学术专家和业内专业人士）为员工做培训。

·指导，建议，训导，发展员工。

·监督每个部门培训业务计划的进展，确保实现培训目标。

·建立培训图书馆，配备书籍，录像，记录和视听资料来协助培训师的培训计划以及员工的个人发展。

·与部门领导一起设计、制定和执行能够符合具体的部门要求的培训计划，确保培训课程方案的制定，以及培训的有效性。

·组织员工活动。

·支持执行团队和酒店内部人才发展项目。

Knowledge and Experience知识和经验

·More than 3 years experience in the same field

·Good mandarin and English language skills

·Ability to express effective, clear and concise written and verbal communication

·Easily approachable with an outgoing and pleasant personality

·Computer literate

·Good communication skills

·Ability to cope with pressure

·Excellent organised and systematic

·Able to lead, motivate, develop and train the team

·3年以上同岗位工作经验

·良好的中英文语言技能

·具备有效的，清晰的，简明的书写和口头沟通表达能力

·具备良好的电脑能力

·良好的沟通能力

·平易近人，外向，性格开朗

·抗压力强

·出色的分析组织能力

·有能力领导，激励，培训酒店团队成员

About Banyan Tree Group关于悦榕酒店和度假村Banyan Tree Group is a leading international operator and developer of premium resorts, hotels, residences and spas, with more than 40 hotels and resorts, 60 spas, 70 retail galleries, and three golf courses in 25 countries. Banyan Tree China has 18 resorts in 17 cities in China.悦榕集团是顶尖度假村、酒店及 Spa 的跨国营运开发商。目前于 25 个国家拥有超过40 家酒店及度假村、60 间 Spa、70 间精品店及三座高尔夫球场。悦榕中国旗下目前于中国17个城市拥有18家酒店。 The Group’s primary business is centered on four brands: the award-winning Banyan Tree and Angsana, as well as newly established Cassia and Dhawa. As a leading operator of spas in Asia, Banyan Tree’s spas are one of the key features in their resorts and hotels. Its retail arm Banyan Tree Gallery complements and reinforces the branding of the resort, hotel and spa operations.悦榕集团的核心业务集中于旗下四个品牌：备受赞誉的悦榕庄与悦椿品牌，及新近推出的全新品牌悦梿及悦苑。身为亚洲顶级 Spa 先锋，悦榕 Spa 是我们旗下度假村和酒店的重要特色之一，同时以零售业务为主的悦榕阁也成为度假村、酒店和 Spa 的完美补充。 About Angsana Xishuangbanna关于西双版纳悦椿温泉度假酒店Angsana Xishuangbanna is located in the Horon Monbala International Resort Zone . The exterior designs are of the local Dai stylish construction and the interior are filled with colors and artistic designs. It is an exemplary depiction of the local Dai architecture and modern comforts.西双版纳悦椿温泉度假酒店坐落于风情雨林，柔情傣乡的西双版纳，位于勐海县勐巴拉国际旅游度假区内，酒店外观呈傣式建筑风格，内部装饰配以个性颜色与设计，处处彰显了特色的傣式建筑与现代时尚的完美结合。There are 372 luxurious nice view rooms and villas in hotel, Moreover, the hotel also offers a pillar-less ballroom and two function meeting rooms are also available for use. The professional hotel event team will ensure the success of the meeting with one-stop service.酒店拥有372间豪华舒适的客房和别墅，此外，酒店还配有无柱宴会厅、2间可灵活组合的多功能厅，适宜举办各式商务活动，酒店专业的会议服务团队将为客人提供“一站式”的高品质会议服务。 The hotel has different types of restaurants and diverse food. All of them are high-end and have different characteristics of decoration. Market Place (All Day Dining Restaurant) provides buffet breakfast, colorful and delicious international and local buffet,which is unforgettable. Chun Fen Located on the 2nd floor of FOH building provides you with a unique Chinese cuisine that brings a feast of vision and taste. Water light Provides healthy food, and Asian rice and pasta to nourish your insides. The Lobby Lounge and Tea House offers all day long beverages, tea and coffee, The guests can also find the highest quality Pu'er Tea produced locally in Menghai and Xishuangbanna in the Lobby Lounge.在西双版纳悦椿温泉度假酒店，多间餐厅设计别致，美食选择丰富多样。“食集”全日制餐厅提供自助早餐、色香味俱全的国际及当地美食自助餐，让人流连忘返；“椿风”中餐厅坐落于酒店主楼顶楼，为您提供地道独特的中式料理，带来一场视觉和味觉的盛宴；“水云间”简餐厅提供健康食物及亚洲的米饭和面食来滋养您的五脏六腑；大堂酒廊为来往宾客提供休憩之所并提供各种趣意健康的饮品，各式酒水及甜点，在大堂酒廊您还可以品尝到地道品质上乘的普洱茶。Hotel leisure facilities are available in all varieties, such as the award-winning Angsana Spa, to let guests feel a Sanctuary for the Senses. the Spring Forest By Angsana is a complete hydrothermal experience combining the best of European spa with the essence of Asian wellness philosophy to create a haven of serenity and comfort. With ten different features, each designed to soothe and revitalise different parts of your body, Angsana Spa presents a truly holistic and rejuvenating wellness experience. The Cabana Experience is a signature highlight where guests can enjoy an ultimate wellness journey in the exquisite ambience of the Cabanas, Outdoor hot spring, A total of 20 hot spring pools with five unique thematic zones and one family pool catering to different needs, the hot springs present a holistic and exclusive wellness experience. Therapeutic herbs and teas are infused in the pools to create distinctive concepts for discerning spa lovers.与此同时，酒店娱乐休闲设施也一应俱全。除室内及室外泳池之外，我们还拥有享誉全球的悦椿Spa，定将成为您旅途中完美的感官圣殿，融合了欧式水疗精髓和亚式传统养生哲学中水疗要义的“椿林”给您纯粹的水疗体验，以十种各具特色的水疗与热疗设施体验，让宾客踏上活力健康之旅；精致典雅的御汤苑让您尽情享受温泉和Spa帶来的休闲健康时光；户外温泉泡池，五大独特主题区，二十个户外泡池以及一个户外家庭泡池，每一个都能满足宾客的不同需求，天然温泉水与草本植物相辅相成，让宾客悦享至尚的温泉体验。