招聘Reservation Manager 预订部经理_北京丽晶酒店招聘信息-最佳东方

The Reservation Manager is accountable for conducting vigilant and appropriate best practices in handling reservations, group information, quality control and education and training of the team within their control. This position also acts as the liaison with IHG voice Central Reservations. The role contributes to revenue generation by ensuring the systems and procedures are in place to create the situation of simplicity for guest to make reservations from any source.

1. With the RM/DOR/DOSM ensures the hotel has the right people in the right roles for maximum performance of revenue delivery and relationship management. Makes clear to the team the objectives and goals.

2. Monitor the daily operations of the Reservations department and ensure the efficient handling of data, bookings and client feedback.

3. Ensure accuracy of guest history and client profiles in the database. Ensure rates are accurately loaded and maintained in Concerto GRS reservation system.

4. Fosters and motivates talent. Fully embraces all tools, including those provided by brand management to consistently maintain high performing colleagues. Manages performance appropriately based hotel best practices.

5. Track sales programs/promotions/advertising and provide feedback as necessary to relevant departments. Track and establish pick up trends, occupancy history and market segment development to facilitate forecasting.

6. Monitors performances on a regular basis and takes necessary action to stimulate as required.

7. Manages tracking of performance, producing reports as required. Presents and reviews information to management and seeks support when needed to elevate the performance and reputation of the hotel.

8. Work with sales team/FO team to ensure IHG loyalty tools is fully utilized and enrolled.

9. Excellent communication and presentation skills. Experience to put the most effective team together to achieve the objectives.

10. A minimum of 5 years professional work experience with progressive advance and responsibility in an international luxury brand hotel, preferably at the Forbes 4 or 5 Star level.

加入北京丽晶酒店获得最具市场竞争力的薪资感受王府井核心商区的繁华享受零成本拎包入住的宿舍联系方式：010-85221888-5151/5161酒店地址：北京市东城区金宝街99号简历投递：hr@regent-beijing.com每周一至周五上午9:00 - 下午4:00期待与您开启“晶”彩的职业旅程我们的酒店At the Heart of Beijing, in WangfujingStrategically located in Wangfujing, steps away from the Forbidden City and adjacent to subway line 5. The central location of Regent Beijing is perfect for leisure or business surrounded by restaurants, bars and shops. Explore the bustling Wangfujing commercial circle and the labyrinthine alleyways of the neighboring hutongs.Experience Regent Beijing’s service with Acts of Thoughtful Kindness and Decadent Moments while savoring our Forbidden City Afternoon Tea in the stunning Lobby Lounge and Bar.故宫以东京城腹地坐落于京城闻名遐迩的王府井核心地带，距紫禁城仅举步之遥，与地铁5号线近在咫尺。北京丽晶酒店以优越的地理位置、丰富多彩的餐饮选择及满目琳琅的购物氛围，一举成为休闲及商务客人的首善之选。亦是体验熙熙攘攘的王府井商圈和四通八达京味老胡同的绝佳之地。在意境开阔的大堂酒廊，边欣赏窗外赏心悦目的景色、边怡然自得的享用声名远扬的“故宫以东”下午茶，感受北京丽晶酒店为您带来的心旷神怡之魅力时刻。了解详情，请登上：https://www.ihg.com/regent/hotels/us/en/beijing/pekjb/hoteldetail