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Job Summary
职位描述:
1.Greet all guests and take beverage and food orders in a prompt and professional manner.
快速和专业的迎接所有客人,为客人点餐。
2.Grooming is impeccable and in accordance with Regent Beijing personal presentation standards
遵守北京丽晶酒店的个人仪表仪容规范著装无可挑剔。
3.Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
为酒吧客人提供鸡尾酒和餐单上的项目;点单时向客人推销。
4.Perform pre- and post-shift side-work. Stock service station. Fold and stack cocktail napkins and prepare bowls of bar snacks.
工作前后的准备和收尾工作。清点服务站。折叠鸡尾酒餐巾和准备酒吧零食。
5.Record order on guest check and ring up on pre-check register or according to hotel procedures.Complete customer payment transactions according to cash and charge procedures.
在客人帐单上进行记录,登录帐号或按酒店程序进行工作。按现金收款程序完成顾客的付款。
6.Clear and clean tables in a prompt and efficient manner. Clean and/or wipe down stools, tables, chairs, walls, windows, mirrors, and floors as necessary. Empty trash and ashtrays.
高效快速的清理和清洁餐台。需要时清理和抹擦废物,桌椅,墙壁,窗户,镜子和地面。清倒垃圾。
7.Assist in preparation of fruits and garnishes; may assist in setup and replenishment of appetizers or “happy hour” buffet, if applicable.
协助吧台侍应生准备水果和装饰品;必要的话,协助吧台侍应生摆放和补充开胃品或“快乐时光”的自助餐台。
8.Monitor guest behaviour and amount of alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of customers; check identification whenever age of a guest requesting an alcoholic beverage service is questionable.
监督客人的行为和酒精饮品消耗量从而决定什么时候应控制客人的酒精量;将因酒精过量而引发的事故或客人的受伤程度汇报给管理层;在对饮用酒精饮品的客人的年龄有质疑时检查客人的身份证。
9.Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
警告管理层有关服务或安全的事宜。按照设定的指导纲要进行适当的补救服务以确保客人的满意度。
10.Perform other duties as assigned
完成分配给的其它工作。
Job Requirement
岗位要求:
1.1 years related experience or an equivalent combination of education and experience.
1年相关工作经历,或与此相当的教育和相关工作经验结合的背景。
2.Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
具有酒类品牌,啤酒,香槟,非酒精饮料,专用玻璃器皿,准备方法和装饰品知识者优先考虑。
加入北京丽晶酒店获得最具市场竞争力的薪资感受王府井核心商区的繁华享受零成本拎包入住的宿舍联系方式:010-85221888-5151/5161酒店地址:北京市东城区金宝街99号简历投递:hr@regent-beijing.com每周一至周五上午9:00 - 下午4:00期待与您开启“晶”彩的职业旅程我们的酒店At the Heart of Beijing, in WangfujingStrategically located in Wangfujing, steps away from the Forbidden City and adjacent to subway line 5. The central location of Regent Beijing is perfect for leisure or business surrounded by restaurants, bars and shops. Explore the bustling Wangfujing commercial circle and the labyrinthine alleyways of the neighboring hutongs.Experience Regent Beijing’s service with Acts of Thoughtful Kindness and Decadent Moments while savoring our Forbidden City Afternoon Tea in the stunning Lobby Lounge and Bar.故宫以东 京城腹地坐落于京城闻名遐迩的王府井核心地带,距紫禁城仅举步之遥,与地铁5号线近在咫尺。北京丽晶酒店以优越的地理位置、丰富多彩的餐饮选择及满目琳琅的购物氛围,一举成为休闲及商务客人的首善之选。亦是体验熙熙攘攘的王府井商圈和四通八达京味老胡同的绝佳之地。在意境开阔的大堂酒廊,边欣赏窗外赏心悦目的景色、边怡然自得的享用声名远扬的“故宫以东”下午茶,感受北京丽晶酒店为您带来的心旷神怡之魅力时刻。了解详情,请登上:https://www.ihg.com/regent/hotels/us/en/beijing/pekjb/hoteldetail