1.    Supervise
on department operation ensure the correct implementation of safety inspections
and make sure the safety of hotel property, guests, associates
督导本部门的运作，保证安全巡查工作的正确执行，确保酒店、客人和员工的财产及人身安全                                                     
2.   
Responsible for the supervision and inspection of
the hotel all fire equipment and safety and rescue equipment, and ensure in the
normal use state (for example: fire alarm systems, fire extinguishers, door
alarm system, etc.) 
负责督促检查酒店各消防设备和安全救生器材，并确保其使用状态正常（例如：消防报警系统、灭火器、门磁报警系统等）
3.   
Conduct training for associates on put out the
fire, evacuation training, evacuation drills and other skills to meet actually
operation level
对酒店员工进行灭火、疏散逃生等技能的培训和演练，定期对酒店义务消防队进行培训，并确保义务消防队队员的实操水平
4.   
Make sure associate will pass engineering defects
while found it during patrol to ENG department for maintains 
确保安全巡查记录中的维修问题及时通知给工程部
5.    Minimize
the incidence of Theft issues
遵照酒店准则将偷盗事件的发生率降到最低
6.   
Reasonable arrange security associate to be
accompany to whom will carry on large amount of money
合理安排警卫对携带大量现金的同事提供押款服务
 
7.   
Reasonable arrange security guard on duty at hotel
entrance and exit to make sure there is no safety issues occurred
根据情况在酒店相关的出入口合理安排警卫值勤，以确保酒店周围无闲杂人员滞留等
8.    Constantly
inspect on hotel master key assignment and make sure carrier is response for it
随机抽查酒店客房万能钥匙的分配情况，并明确钥匙的持有人责任
9.    The
safety of the hotel is checked randomly to ensure the implementation of the
hotel safety measures, such as the unobstructed exit of the fire passage /
safety exit, the non equipment stacking before the fire hydrant gate, the
cleaning and spray head configuration of the cargo storage areas
对酒店的安全状况进行随机检查，以保证酒店安全保卫措施的实行，如走火通道/安全出口的通畅，消火栓门前无设备堆放，各货物堆放区的清洁和喷淋头的配置情况等
10. Arrange
associate to participate in any safety related issue to learn how to review
incident report, do incident research, and find out repose person and use it as
case study to avoid it happen again
安排人员参加在酒店内发生的任何有关安全保卫事件的处理，认真审阅事故报告及开展调查工作，以找出事件的起因及责任人（必要时采取相应措施），并考虑如何在今后杜绝此类事件的发生
11. Promote
to training system from human recourse, make training plans, organize trainings
推广使用厦门集美喜来登大酒店人力资源管理系统的模式对员工进行培训，制定出业务培训计划，实施定期的单独培训和小组培训，指导制定和实施新员工的培训规程
12. The implementation of
job evaluation on staff and provide regular guidance on goal setting
对员工实施工作评估，并定期提供指导和制定正确的工作目标；
13. Take
appropriate solution on handling guest complains, build good relationship with
guests
采取适当的方法解决客人投诉，通过与客人交流，建立起友好、信任和满意的客户关系
14. Conduct
crisis manager process and make sure every associate is skillful of it
制定酒店紧急事件处理程序，并确保酒店每一位员工都能够熟练掌握
15. Set
up department police and goals according to hotel goals and guideline
按照酒店的目标和指导方针制定部门的工作政策和程序
16. Compliance with hotel
policies and procedures of work, compliance with operating rules and the Sheraton Grand Xia Men JiMei hotel employee
handbook terms
遵守酒店的工作政策及程序，遵守厦门集美喜来登大酒店的运营规则及员工手册中的条款
17. Use positive
professional attitude other departments and colleagues, build a good working
relationship. Promote teamwork to ensure effective two-way communication
以积极专业的态度与酒店各部门及同事沟通，建立起良好的工作关系，增进团队精神确保有效的双向交流
18. Supervision over
various documents, reports, letters, memoranda, and other related businesses
information
督导部门准备并保存各类文件、报告、信件、备忘录及其他相关业务资料
19. Build good relationship with police and fire
office and actively cooperate with them；
与公安\消防部门建立起良好的工作关系并积极沟通合作；
20. Take immediately action on required works
完成上级交办的其它各项工作指令

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