招聘时讯达人_厦门W酒店招聘信息-最佳东方

1.College degree preferred
大专学历优先考虑
2.Marriott Experience is preferred
万豪国际集团旗下酒店经验者优先考虑
3.Internal Transfer is preferred
内部调转优先

4.Communicates and writes with fluency in English and Mandarin.
能够流利使用英文和普通话以书面和口头进行沟通。
5 Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
宾客关系-基于理解客人需求并以符合W价值标准的方式来发展和维系宾客关系。
6.Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct.
技能敏锐力-充分利用自身的专业知识和技能管理日常运营。
7. Problem Resolution- Ability to record, track and resolve guest problems via property software (i.e. PMS，GXP, etc.) handle emergencies, and effectively deal with customer issues and complaints.
解决问题-能通过酒店系统（比酒店操作系统，万豪的GXP系统等）记录，跟踪和解决客人的问题，处理突发情况，和有效的处理客人的问题和投诉At 5.least 3year working experience in similar capabilities
三年以上相关工作经验

8.To connect, differentiate and elevate the guest experience with extraordinary experience perks. To create an Insider Culture at the hotel - with guests, the team and the community. To anticipate and uncover what will WOW the guest. To use networks, relationships and access to connect the newest, latest and coolest to the W brand and the W guest.
将客人的体验与非凡的体验相结合，从而将客人的体验与之联系起来。在酒店与客人、团队和社区建立一种内部文化。预测和发现什么会让客人大吃一惊。使用网络、关系和连接最新、最新、最酷的W品牌和W客户。

9.To bring to life the W core value of ‘Insider’ for the W guest and allow W Hotels Worldwide to activate this key brand differentiator in a way that creates both valuable and memorable experiences for our guests, ultimately driving loyalty to the W brand and providing hotels a way to differentiate themselves in the ever-growing lifestyle hotel marketplace. To ensure that there is someone available at key times to focus entirely on providing guests insider tips and information on the city they are in as well as creating WOW moments (both big and small) that come to life during the guest’s experience at W.
带给生活的W“内幕”的核心价值W客人并允许W酒店全球来激活这个关键品牌区别的方式为我们的客人创造有价值的和难忘的体验,最终推动对W品牌的忠诚度和提供酒店差异化的方法在不断增长的生活方式酒店市场。为了确保在关键时刻有一个人可以完全专注于为客人提供关于他们所在城市的内幕消息和信息，以及在客人在w的经历中创造出令人惊叹的时刻(无论大小)。

厦门W酒店 - 流光溢彩的音乐花园W酒店作为万豪国际集团旗下备受瞩目的特色酒店品牌之一，型格登鹭。厦门又名为鹭岛，是中国东南沿海福建省一个重要的港口城市，温和的海洋性气候及海上花园城市的美誉让厦门成为备受游客喜爱的目的地之一。厦门W酒店位于厦门岛繁华的东部商圈宝龙一城大型购物中心旁。酒店拥有286间现代时尚的客房和套房以及新潮灵动的会议活动空间，以闽南传统文化元素及鹭岛自然色彩为设计灵感，点燃城市活力。诱人美食与特色鸡尾酒文化让宾客的旅途充满无限可能性。在三来闽滟中餐厅品尝粤菜及地道闽南菜式，或到别具一格的五魁九里全日餐厅体验中西混搭风味。夜幕降临，在潮堂悦境酒吧微醺，或加入酒店顶层的HEAT特色酒吧纵情狂欢，享受当下，沉浸其中。宾客们亦可在AWAY®水疗中心、FIT有型健身中心和WET碧波泳池时刻焕醒活力，努力工作之余尽情玩乐、永不疲倦，在厦门W酒店纵享海上花园城市精彩生活。