招聘迎宾客户关系经理（值班经理）_厦门W酒店招聘信息-最佳东方

1. Responsible for the management of all aspects of the Front Office functions, in accordance with hotel standards.
负责和保证前厅部的所有功能符合酒店的运营标准。
2. To provide general management support throughout the hotel at all times, monitoring guest satisfaction, security, employee activity and a main focus on physical defects with the main lobby and guest room area.
不论何时，负责酒店全面的营运管理，确保客人对服务的满意，客人的安全，绅士和淑女的动态和主要关注于解决客人在大堂或者客房内的各项问题。
3. Love the “W” brand and lifestyle, passion with the new market trend, always looking for WHAT’S NEW, WHAT’S NEXT.
热爱“W”品牌及其生活方式，总是对市场潮流十分敏感。总是寻找新的东西来领导市场。

4. Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
适应性-当工作区域经受改变和挑战时能在压力下保持业绩水平。
5. Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
沟通-通过各种方法以令人信服和吸引人的方式来传达信息和想法给他人。
6. Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
解决问题和决策-鉴定和了解具体事务，问题和机会；通过获取和比较不同渠道的信息，评估备选解决方案，解决问题并执行解决方案。
7. convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
专业行为-展示出自信和令人信服的管理能力，维持良好的第一印象并展现W价值的形象。
8. Building and Contributing to Teams - Actively participates as a member of a team to move the team toward the completion of goals.
团队贡献-作为团队的一员应致力于提升团队的凝聚力和协作来驱动共同目标的完成
9. Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
结果导向-给自己和团队成员设定业绩的高标准，明确工作职责；主动监督自我和他人为实现目标做出努力；积极的采取行动以达成团队目标。
10. Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
组织和计划-收集相关的信息和资源来为团队制定工作计划；为确保完成目标工作，优先展开侧重点的工作。
11. Co-worker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
同事关系-在追求组织目标和持久的关系中以一种可与他人建立开放，信任和自信的方式进行有效的沟通。
12. Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
宾客关系-基于理解客人需求并以符合W价值标准的方式来发展和维系宾客关系。

13. Bachelor or Above
本科以上
14. At least 3year working experience in similar capabilities
三年以上相关工作经验

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