Head of Operations, China and Hong Kong
3.5万-4.5万
停止招聘
发布于 03-01
Head of Operations, China and Hong Kong
3.5万-4.5万
上海 | 10年以上 | 本科
停止招聘
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About us 

At Food+, we are a global team of passionate culinarians, skilled managers, food service operators, and subject matter experts dedicated to creating food experiences that energize the brilliant minds at one of the world's leading tech companies. We believe that the food and experiences we offer make a significant impact, as we play a role in fueling teams that are shaping the future of technology. We are deeply committed to supporting the long-term success of everyone we serve, and we absolutely love what we do. This is more than just a workplace; it's a hub for innovation, a platform for bringing your ideas to life, contributing to a sustainable future, and, best of all, being part of an awesome team! 


About you 

To support our continued growth, we're on the lookout for a Head of Operations, China and Hong Kong. In this role, you will lead the charge in enhancing the service and experience of our remarkable food operations. Your responsibilities will encompass identifying, motivating, training, developing, and guiding your team to provide exceptional service and achieve goals and projects. You will oversee various administrative and operational tasks, including program implementation, financial management, analysis, sanitation, and safety. 


The Head of Operations will focus on fostering innovative hospitality and creating a cafe experience that supports operational excellence. Your role will entail offering high-level culinary expertise, creativity, and project support to the Culinary department while managing, implementing, and supporting all food-related programs in a multi-unit operation. 


You will report to the Director of Operations, China/HK and leverage your robust communication, hospitality, and operational skills to collaborate with key stakeholders, including culinary, nutrition, marketing, behavioral science, concept development, procurement, risk management, operations, and people approach, to uphold our standards, expectations, and enhance our guests' experiences. 


This position can be based in Shanghai or Beijing, depending on the candidate's preference. 


The great things you’ll do Overall:

 ● Collaborate closely with the operations team and senior management.

 ● Maintain open, honest, and timely communication with all suppliers. 

● Treat everyone with professionalism, care, and respect. 

● Establish and sustain solid relationships with Compass Group China. 

● Contribute to the development and implementation of new procedures to enhance departmental workflow. 


Operation (50%): 

● Design, manage, and own the overall experience, not just the offerings. 

● Cultivate a culture of hospitality that is friendly and engaging. 

● Assist the Director of Operations (DOO) in implementing operational initiatives. 

● Ensure the implementation and adherence to partner and Compass employee guidelines. 

● Foster a culture of Food and Workplace Safety. 

● Supervise and contribute to the successful opening of all new Cafés. 

● Meet all deadlines for quarter and year-end reports as required by our partner and Sector Employer (QBDs). 

● Drive the catering business to achieve budgeted revenues. 

● Support employees' development plans, review team changes strategically, and encourage innovation and change. 

● Motivate and lead your team to deliver excellence. 

● Train and develop the senior leadership team. 

● Strengthen the relationship with Compass Stakeholders and be recognized in this role.


 Finance (50%): 

● Plan, oversee, model, validate data, and analyze to generate accurate, driver-based forecasts with well-supported narratives. 

● Assume responsibility for the accuracy, timeliness, and completeness of reporting requirements for Compass & Compass @ Google across organizations. 

● Act as a business partner to key operational stakeholders to drive insights and data-driven decisions, including establishing and monitoring internal performance scorecards. 

● Oversee governance and compliance related to invoicing and contracts, including internal audits. 

● Support efficiency and productivity initiatives in operations by establishing effective controls and sharing best practices across the region.


If this sounds like a great fit, apply now to join our global team! 


Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly, based on their abilities, achievements, and experience, without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

其他要求
国际联号工作经历:优先
国内管理公司经历:优先
语言能力:英语-精通
计算机能力:精通
年龄要求:30-45岁
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公司地址
上海市徐汇区龙文路317号星翰广场2栋6楼
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职位联系人
Umi Zhou
HRBP
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  • 餐饮业--团膳
    行业
  • 2000人以上
    规模
  • 外商独资.外企办事处
    企业性质
索迪斯中国索迪斯在中国拥有14,000多名员工,分布在全国750多个营运点,每天为110万名消费者提供多样化的生活质量服务,以满足来自不同层面的需求。我们的合作企业覆盖工商企业与政府机构、教育、医疗卫生与养老服务等多个领域。我们所有的努力与工作都始终致力于一个共同目标——积极提高组织和个人的生活质量。提高客户、消费者和员工的生活质量,是索迪斯的企业责任、使命与承诺。在中国,我们的服务涵盖:驻场服务:为工商企业、学校、医院、养老院、工厂、大型活动等提供前台接待、餐饮服务(包括团膳与员工餐厅管理方案等)、工程管理、设施管理、物业管理、清洁服务及绿化服务等多元化配套服务,并全面实施节能减排与可持续发展战略。普乐斯服务:包括员工福利、激励与认可(如零售商超礼券)、费用管理与公共福利等项目,实现人性化的员工关怀与员工激励。索迪斯办公室地址:上海市长宁区福泉北路388号东方国信A座7-8楼 
上海市徐汇区龙文路317号星翰广场2栋6楼
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联系我们
  • 服务热线:400-826-0101 (9:00-18:00)
  • 杭州总部:0571-88866108 (9:00-18:00)
  • 服务邮箱:service@veryeast.com
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