• 管理规范
• 人性化管理
• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 绩效奖金
• 做五休二
• 员工餐

About you 
To support our continued growth, we're onthe lookout for Senior Operations Manager. In this role, you will lead thecharge in enhancing the service and experience of our remarkable foodoperations. Your responsibilities will encompass identifying, motivating,training, developing, and guiding your team to provide exceptional service andachieve goals and projects. You will oversee various administrative andoperational tasks, including program implementation, financial management,analysis, sanitation, and safety. 

The Senior Operations Manager will focus onfostering innovative hospitality and creating a cafe experience that supportsoperational excellence. Your role will entail offering high-level culinaryexpertise, creativity, and project support to the Culinary department while managing,implementing, and supporting all food-related programs in a multi-unitoperation. 

You will report to the Head of Operations andleverage your robust communication, hospitality, and operational skills tocollaborate with key stakeholders, including culinary, nutrition, marketing,behavioral science, concept development, procurement, risk management,operations, and people approach, to uphold our standards, expectations, andenhance our guests' experiences. 

This position can be based in Shanghai orBeijing, depending on the candidate's preference. 

The great things you’ll do Overall:
 ● Collaborate closely with theoperations team and senior management.
 ● Maintain open, honest, and timelycommunication with all suppliers. 
● Treat everyone with professionalism,care, and respect. 
● Establish and sustain solid relationshipswith Sodexo. 
● Contribute to the development andimplementation of new procedures to enhance departmental workflow. 

Operation (50%): 
● Design, manage, and own the overallexperience, not just the offerings. 
● Cultivate a culture of hospitality thatis friendly and engaging. 
● Assist the Head of Operations (HOO) inimplementing operational initiatives. 
● Ensure the implementation and adherenceto partner and Sodexo employee guidelines. 
● Foster a culture of Food and WorkplaceSafety. 
● Supervise and contribute to thesuccessful opening of all new Cafés. 
● Meet all deadlines for quarter andyear-end reports as required by our partner and Sector Employer (QBDs). 
● Drive the catering business to achievebudgeted revenues. 
● Support employees' development plans,review team changes strategically, and encourage innovation and change. 
● Motivate and lead your team to deliverexcellence. 
● Train and develop the senior leadershipteam. 
● Strengthen the relationship with SodexoStakeholders and be recognized in this role.

 Finance (50%): 
● Plan, oversee, model, validate data, andanalyze to generate accurate, driver-based forecasts with well-supportednarratives. 
● Assume responsibility for the accuracy,timeliness, and completeness of reporting requirements for Sodexo across organizations. 
● Act as a business partner to keyoperational stakeholders to drive insights and data-driven decisions, includingestablishing and monitoring internal performance scorecards. 
● Oversee governance and compliance relatedto invoicing and contracts, including internal audits. 
● Support efficiency and productivityinitiatives in operations by establishing effective controls and sharing bestpractices across the region.

索迪斯中国索迪斯在中国拥有14,000多名员工，分布在全国750多个营运点，每天为110万名消费者提供多样化的生活质量服务，以满足来自不同层面的需求。我们的合作企业覆盖工商企业与政府机构、教育、医疗卫生与养老服务等多个领域。我们所有的努力与工作都始终致力于一个共同目标——积极提高组织和个人的生活质量。提高客户、消费者和员工的生活质量，是索迪斯的企业责任、使命与承诺。在中国，我们的服务涵盖：驻场服务：为工商企业、学校、医院、养老院、工厂、大型活动等提供前台接待、餐饮服务（包括团膳与员工餐厅管理方案等）、工程管理、设施管理、物业管理、清洁服务及绿化服务等多元化配套服务，并全面实施节能减排与可持续发展战略。普乐斯服务：包括员工福利、激励与认可（如零售商超礼券）、费用管理与公共福利等项目，实现人性化的员工关怀与员工激励。索迪斯办公室地址：上海市长宁区福泉北路388号东方国信A座7-8楼