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Ø Good English both verbal and written.
英文口语及书写流利。
Ø Ability to express effective written and verbal communication
有效的书面和口头表到能力
Ø Excellent communicator, organizer and motivator
优异的沟通者,组织者,激励者
Ø Good computer skill, especially Opera system
电脑熟练,尤其是Opera 系统
ØA min 3 years of extensive knowledge of Front Office working practices in a 5-star hospitality setting
至少3年在5星酒店有广泛的前厅实际工作知识
Ø Good team player and corporate attitude.
具备良好团队合作精神。
Ø Knowledge of training procedures, methods and techniques.
具备培训的程序、方法和技巧方面的知识。
Ø Knowledge of guest interaction processes.
具备与顾客交往的知识。
Ø Adaptive - Uses previous experience to provide effective solutions to challenges.
适应能力:运用经验在挑战面前提供有效的解决方法。
Ø Is polite and professional in any situation where the image or reputation of the hotel is represented
作为酒店名誉与形象的代表,在任何环境下时刻保持礼貌、专业的个人素质.
Ø Ensure that all activities are carried out honestly, ethically, and within the parameters of local Law
确保自己行为活动的诚实性,遵守当地的法律和维护社会道德行为。