• 五险一金
• 技能培训
• 带薪年假
• 职业发展
• 帅哥多
• 美女多
• 依山傍水
• 交通便捷
• 岗位晋升
• 人性化管理

JOB OVERVIEW职位概述
• Supervise and inspect the work of assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives.
• 监督和检查分配给客房和公共区域服务生的工作，按酒店和公司业务目标确保符合产品的质量标准，为酒店客人提供卓越的服务。

DUTIES AND RESPONSIBILITIES工作职责
• Trained and direct staff on guest floor
培训和引导员工去工作
• Check PA .lobby, restaurant and meeting rooms
检查所有的公区，如大厅，餐厅和宴会厅等
• Check and report maintenance work to be done
检查和汇报工程问题并负责跟踪确保完好
• Make recommendations on procedure to be adopted and personnel required to the Senior Supervisor
向经理提出合理化建议
• Responsible for the cleanliness and upkeep of the PA assigned including equipment and supplies in general
确保楼层所有物品和工具的清洁
• Organize work assigned ensure that staff understand and perform their duties quickly and efficiently in order that the standard on quality and service are met all times
所安排的工作确保员工能够明白，并快速高效的去完成工作
• Inspect service trolley to ensure that they are well-stocked
确保工作车储存规范
• Check VIP rooms before guest arrival, visit guest during their stay to offer assistance
在贵宾客人到达之前检查好会议室，并在其入住期间给予帮助
• Collect rooms report sheet form guest floor, pay attention to all special remarks
收集员工工作表，特别注意表上面的特别事项
• Before report off duty, make sure all corridors, service area are in good condition
在下班之前，确保工作间以及所有的服务区域干净，处于良好工作状况
• Habitually report work to EAH in order to have a close communication
与副经理保持良好的沟通
• Perform all kinds of duties as assigned
履行其他的工作安排
• Responsible for chemical & cleaning tool inventory on monthly basis
负责每月清洁剂和工具盘点
• Any other related duty which may be assigned by the manager
完成经理安排的其他工作
 
QUALIFICATIONS AND REQUIREMENTS任职要求
Required Skills –
技能要求
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• 拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。
• Able to speak, read and write English
• 具有说，读和写英语的能力。
• Proficient in the use of Microsoft Office
• 熟练使用微软办公软件
• Organizational and training abilities
• 具有组织和培训能力
Qualifications –
学历
• High School or Diploma in Hotel Administration, Hotel Management or equivalent
• 高中或酒店行政管理，酒店管理或相当的大专学历。
Experience –
经验
• 2 years public area experience preferably in a hotel of similar size and complexity and including supervisory experience or training.
最好拥有在相似规模酒店2年公共区域工作经验，包括的管理经验或培训经验。
• Type and level of experience required may vary slightly based on size and complexity of operation
经验类型和程度的要求可能因运营规模和复杂性而略有不同。

上海皇廷花园酒店坐落于历史悠久的浦东川沙板块，背倚川杨河，交通便捷，地理环境优越。地处地铁2号线华夏东路站，15分钟车程便可达上海浦东国际机场，到达上海迪士尼园区仅需9分钟，酒店占地总面积约一百亩。酒店内的建筑集江南苏式园林精华，亭台楼阁、水榭桥石、奇花异草，一应俱全。