· Effectively manage the restaurant by ensuring the following:
· 有效管理餐厅的日常工作,确保日下工作正常进行:
o Oversee the Implementation of standards as detailed in the departmental standards and procedures manual
o 监督部门工作标准和程序手册中列出的各项规范的贯彻执行。
o Adhere to opening and closing procedures
o 遵守开始营业和结束营业的程序。
o Adhere to bill paying procedures
o 遵守规定的结账程序。
o Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc
o 有效的进行交接班说明会,确保所有员工了解重要客人,特殊活动,每日特价,重点是推销某些产品等。
o Personally meet and farewell a minimum of 80% of your customers
o 亲自迎送80%以上的客人。
o Encourage and motivate staff to provide optimum service during all shifts
o 激励在岗员工为客人提供卓越的服务。
· Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile
· 与厨师和餐饮经理交流意见和客人的建议从而反应当前客人的情况。
· Develop and implement Promotions Calendar for F&B products in restaurant
· 在餐厅制定和执行餐饮产品促销活动日历。
· Manage special event concepts
· 特别活动的概念管理工作。
· Anticipate market changes and review operations when necessary
· 善于预测市场的变化情况,并在必要时审评运营工作。
· Conduct competitor analysis
· 对竞争对手进行分析。
· Create positive publicity opportunities
· 创造良好的公众宣传机会。
· Manage customer database and utilize effectively
· 管理顾客数据库并有效的加以使用。
· Up-sell property facilities
· 推销酒店的设施。
· Actively pursue cost saving measures
· 积极的实行节约成本的方法。
· Recycle wherever possible
· 尽可能再利用能源。
· Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific
· 在竞标过程中与销售经理密切合作争取新的客户;特别是餐饮部门的客户。
· Manage wage and beverage cost
· 管理工资和饮料成本。
· Forecasting
· 进行预测工作。
· Stock control
· 有效的控制存货。
· Analyze food and beverage statistics through point of sale system
· 通过销售点销售系统分析餐饮统计数据。
· Works with Superior on manpower planning and management needs
· 和上级领导一起进行人力规划和管理需求。
· Works with Superior in the preparation and management of the Department’s budget
· 和上级领导一起编制和管理部门预算。
位求职者投递了该职位,你的简历匹配度为
你的综合竞争力排名为第
名
立即沟通
上海中港汇铂尔曼大酒店(原上海斯格威铂尔曼大酒店)PULLMAN SHANGHAI CENTRAL (formerly known as PULLMAN SHANGHAI SKYWAY)上海中港汇铂尔曼大酒店位于市中心黄浦区打浦桥商圈,举步可达9号线,步行即达田子坊,距离新天地约1-2公里,距离世博馆车程约15分钟。是商务出行或旅游度假的优质之选。酒店客房共有319间客房,客房面积达48平米,拥有城市景观客房,城市美景尽收眼底Pullman Shanghai Central is a landmark building located in the downtown and is near TianZi Fang, close to Metro Line 9 station Da Pu Qiao. It is around 2 kilometersaway from Xintiandi and a 15 minutes' drive from the Shanghai Expo Center.The hotel has 319 rooms and suites starting from 48 m² with city view and free WIFIaccess. 员工福利 Great Benefits-为正式员工缴纳五项社会保险和住房公积金Provide social insurances and housing funds to colleagues-提供免费的工作餐,外地员工可提供住宿Free duty meals, dormitory for outlander-服务满一年的员工即可享受工龄津贴Seniority allowance for colleague who have joined us over one year-每月发放全勤奖金Monthly full attendance allowance-集团及酒店内部交叉培训及转调机会Internal cross training and transfer opportunity in the group and hotel每周一至周五为酒店的公开招聘日,有意向的求职者可带好本人简历、有效证件及近照直接到酒店人力资源部参加面试。如您对网站所列职位感兴趣,请将简历发至酒店邮箱:tcm@pullmanshanghaicentral.com(请在来信的标题上注明所申请的职位,谢谢!)雅高在招聘过程和工作条件中尊重多元、平等与包容的承诺,确保每位员工和客人都能充分展现自我。