• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 管理规范

PRINCIPAL RESPONSIBILITIES 主要职责

With proper telephone etiquette, answer all incoming calls within 3 rings with a smiling tone of voice
使用恰当的电话礼仪，以微笑的态度在3声铃响前接听电话
Handle all faxes and email in regards to reservations and reply in a timely manner
处理所有与预订有关的传真和电子邮件，并适时回复
Accepts reservations according to the room situation and availability
根据客房情况和是否可用接受预订
Know the product well including facilities, packages, promotions daily events and activities.
充分了解酒店产品包括：酒店设施，套餐，每日促销活动
Carry out further duties as and when required or assigned by Reservations Supervisor
在需要时履行其他预订主管要求的职责

REQUIREMENTS 职位要求

1.Experience 经验
Relevant hotel experience is preferable
相关酒店工作经验为宜

2.Job Skill / Knowledge 工作技能 / 知识
Familiar with reservations tasks
Dynamic team players
Outgoing personality
Good communication & interpersonal skills
Knowledge in SEP system is preferable

3.Computer Knowledge 电脑知识
Knowledge of MS office software 

4.Language Proficiency 语言能力
Good written & spoken in English

上海中港汇铂尔曼大酒店（原上海斯格威铂尔曼大酒店）PULLMAN SHANGHAI CENTRAL (formerly known as PULLMAN SHANGHAI SKYWAY)上海中港汇铂尔曼大酒店位于市中心黄浦区打浦桥商圈，举步可达9号线，步行即达田子坊，距离新天地约1-2公里，距离世博馆车程约15分钟。是商务出行或旅游度假的优质之选。酒店客房共有319间客房，客房面积达48平米，拥有城市景观客房，城市美景尽收眼底Pullman Shanghai Central is a landmark building located in the downtown and is near TianZi Fang, close to Metro Line 9 station Da Pu Qiao. It is around 2 kilometersaway from Xintiandi and a 15 minutes' drive from the Shanghai Expo Center.The hotel has 319 rooms and suites starting from 48 m² with city view and free WIFIaccess. 员工福利 Great Benefits－为正式员工缴纳五项社会保险和住房公积金Provide social insurances and housing funds to colleagues－提供免费的工作餐，外地员工可提供住宿Free duty meals, dormitory for outlander－服务满一年的员工即可享受工龄津贴Seniority allowance for colleague who have joined us over one year－每月发放全勤奖金Monthly full attendance allowance－集团及酒店内部交叉培训及转调机会Internal cross training and transfer opportunity in the group and hotel每周一至周五为酒店的公开招聘日，有意向的求职者可带好本人简历、有效证件及近照直接到酒店人力资源部参加面试。如您对网站所列职位感兴趣，请将简历发至酒店邮箱:tcm@pullmanshanghaicentral.com（请在来信的标题上注明所申请的职位，谢谢！）雅高在招聘过程和工作条件中尊重多元、平等与包容的承诺，确保每位员工和客人都能充分展现自我。