收藏 
微信
举报
Major Responsibility主要工作职责
•
Have a deep understanding of room locations, room types, room rates, discounts, amenities and their operating hours, as well as special promotions.
深入了解客房位置、房型、房价、折扣、设施及其营业时间，以及特殊促销活动等信息。
•
Efficiently and politely answer phones and emails, addressing customer reservation requests.
以高效、礼貌的态度接听电话和回复邮件，处理客户的预订请求。
•
Handle room reservations, collect customer information, and ensure all reservation details are properly addressed.
处理客房预订，收集客户信息，并确保所有预订细节得到妥善处理。
•
Offer customers relevant details about property services, activities, and local attractions.
向客户提供物业内服务、活动和当地观光景点的相关信息。
•
Manage reservation cancellations, modifications, and other requests.
处理预订的取消、修改等需求
•
Thoroughly check the accuracy of all reservations before guest arrival.
客人抵达前，全面检查所有预订的准确性。
•
Maximize occupancy and revenue, ensuring optimal room availability.
入住率和收入收益最大化，并确保房态处于最优状态。
•
Promptly update and archive various reservation reports.
及时更新并存档各类预订报表。
•
Efficiently handle customer requests, inquiries and complaints, reporting to superiors if necessary.
高效处理客户要求、询问和投诉, 必要时向上级汇报。
•
Adhere to Ascott's policies, procedures and standards.
确保遵守雅诗阁及相关的政策、程序和标准。
•
Fulfill any additional tasks assigned by superior.
完成上级分配的其他任务。
语言能力：英语-良好计算机能力：熟练年龄要求：23-35岁 
位求职者投递了该职位，你的简历匹配度为
你的综合竞争力排名为第
名
立即沟通
住房租赁--服务式公寓
2000人以上
外商独资．外企办事处
雅诗阁中国雅诗阁有限公司（“雅诗阁”）是全球最大的国际服务公寓业主和运营商，在亚太、欧洲及海湾地区的24多个国家89多个城市管理256家物业，超过38,000 套服务公寓单位。雅诗阁旗下共有三大品牌，即雅诗阁、馨乐庭以及盛捷。在中国，雅诗阁是最大的国际服务公寓业主和运营商。目前在全国拥有和管理着68个物业，逾12,000套服务公寓单位，分布在北京、长沙、成都、重庆、大连、佛山、广州、杭州、合肥、南京、上海、沈阳、深圳、苏州、太原、天津、武汉、无锡、西安、厦门、银川、香港和澳门。雅诗阁是凯德集团旗下的全资子公司，总部设在新加坡。1984年，雅诗阁推出了亚太地区的首个世界级服务公寓。2006年，雅诗阁成立了全球首个亚太区服务公寓房地产信托基金——雅诗阁公寓信托。经过30年的耕耘与发展，今日的雅诗阁在服务公寓行业中备受推崇，在国际上稳占领导地位。雅诗阁官网：www.the-ascott.com雅诗阁中国官网：www.ascottchina.com?About Ascott China?The Ascott Limited (Ascott) is the world's largest international servicedresidence owner-operator with more than 256 properties over 38,000 serviced residenceunits in key cities of Asia Pacific, Europe and the Gulf region. Its portfoliospans over 89 cities more than 24 countries. The company operates three brands– Ascott, Citadines and Somerset.Ascott is also the largest internationalserviced residence owner-operator in China, with 68 properties over 12,000units in Beijing, Changsha, Chengdu, Chongqing, Dalian, Foshan, Guangzhou,Hangzhou, Hefei, Nanjing, Shanghai, Shenyang, Shenzhen, Suzhou, Taiyuan,Tianjin, Wuhan, Wuxi, Xi’an, Xiamen, Yinchuan, Hong Kong and Macau. Ascott,?a wholly-owned subsidiary ofCapitaLand Limited, is headquartered in Singapore. It pioneered Asia Pacific'sfirst international-class serviced residence in1984. In 2006, it establishedthe world's first Pan-Asian serviced residence real estate investment trust,Ascott Residence Trust. Today, the company boasts 30-year industry track recordand serviced residence brands that enjoy recognition worldwide. Ascott website: www.the-ascott.comAscott China website: www.ascottchina.com
