1.Provide a warm, engaging welcome to all guests and visitors at the Fairmont Beijing
2.Maintain a good relationship with all taxi drivers.
3.Ensure the traffic of front entrance is in good order at all times.
4.Ensure the front entrance is clean and tidy, paying special attention to all glass areas and the revolving doors as well as emptying ashtrays when required.
5.Ensure all happenings or accidents at the front entrance are reported to the Guest Service Manager in time.
6.Offer a warm welcome to arriving guests, using guest names at every given opportunity
7.Organise taxis for all in-house guests and patrons.
8.Provide ‘How do I get to’ cards to guests and patrons using taxi’s to assist them with reaching their desired destination
9.Ensure all patrons or guest’s cars are parked properly with care.
1.热情、周到地欢迎北京费尔蒙的所有宾客和游客。
2.与所有出租车司机保持良好的关系。
3.确保正门入口交通始终良好有序。
4.确保正门入口干净、整洁,特别要注意所有玻璃和旋转门,按规定倒空烟灰缸。
5.确保正门入口处发生的所有事故均及时地报告给宾客服务经理。
6.热情欢迎到来的客人,始终要称呼客人的姓名。
7.为所有入住客户和老主顾安排出租车。
8.为客户和老主顾提供“一路通”卡,使用出租车将他们送到他们渴望到达的目的地
9.确保老主顾和客人所乘坐的车能够停放适宜
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雅诗阁中国雅诗阁有限公司(“雅诗阁”)是全球最大的国际服务公寓业主和运营商,在亚太、欧洲及海湾地区的24多个国家89多个城市管理256家物业,超过38,000 套服务公寓单位。雅诗阁旗下共有三大品牌,即雅诗阁、馨乐庭以及盛捷。在中国,雅诗阁是最大的国际服务公寓业主和运营商。目前在全国拥有和管理着68个物业,逾12,000套服务公寓单位,分布在北京、长沙、成都、重庆、大连、佛山、广州、杭州、合肥、南京、上海、沈阳、深圳、苏州、太原、天津、武汉、无锡、西安、厦门、银川、香港和澳门。雅诗阁是凯德集团旗下的全资子公司,总部设在新加坡。1984年,雅诗阁推出了亚太地区的首个世界级服务公寓。2006年,雅诗阁成立了全球首个亚太区服务公寓房地产信托基金——雅诗阁公寓信托。经过30年的耕耘与发展,今日的雅诗阁在服务公寓行业中备受推崇,在国际上稳占领导地位。雅诗阁官网:www.the-ascott.com雅诗阁中国官网:www.ascottchina.com?About Ascott China?The Ascott Limited (Ascott) is theworld's largest international serviced residence owner-operator with more than256 properties over 38,000 serviced residence units in key cities of AsiaPacific, Europe and the Gulf region. Its portfolio spans over 89 cities morethan 24 countries. The company operates three brands – Ascott, Citadines andSomerset.Ascott is also the largest internationalserviced residence owner-operator in China, with 68 properties over 12,000units in Beijing, Changsha, Chengdu, Chongqing, Dalian, Foshan, Guangzhou,Hangzhou, Hefei, Nanjing, Shanghai, Shenyang, Shenzhen, Suzhou, Taiyuan,Tianjin, Wuhan, Wuxi, Xi’an, Xiamen, Yinchuan, Hong Kong and Macau. Ascott,?a wholly-owned subsidiary ofCapitaLand Limited, is headquartered in Singapore. It pioneered Asia Pacific'sfirst international-class serviced residence in1984. In 2006, it establishedthe world's first Pan-Asian serviced residence real estate investment trust,Ascott Residence Trust. Today, the company boasts 30-year industry track recordand serviced residence brands that enjoy recognition worldwide. Ascott website: www.the-ascott.comAscott China website: www.ascottchina.com??