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银川大阅城凯悦嘉轩/凯悦嘉寓酒店

    职位:中餐厅主管 Lead Host

  • 职位性质:全职
  • 工作地区:宁夏回族自治区银川市
  • 招聘人数:1人
  • 学  历:大专
  • 工作经验:3年以上
  • 所 在 地:宁夏回族自治区 银川市
  • 户 籍 地:宁夏回族自治区 银川市
  • 提供食宿:提供
  • 年龄要求:24-30
  • 计算机能力:良好
  • 语言要求:英语(良好)中国普通话(流利)
  • 国际联号工作经历:不限
  • 薪资待遇:面议
  • 职位有效期:2019-06-17至2019-09-15

岗位职责/职位描述

 

运营

Operational

  • 监督酒店宾客服务员的工作。

    Supervises the Hosts of the hotel.

  • 在酒店经理和总经理不在时,担任值班经理的职责。

    Acts as Manager on Duty in the absence of the Hotel Managers and General Manager.

  • 确保酒店最基本的品牌标准都被贯彻执行。

    Ensures that minimum brand standards have been implemented.

  • 培训和确保宾客服务员按照品牌标准履行其职责。

    Trains and develops Hosts to carry out duties to brand standards.

  • 以支持和灵活的态度与酒店经理-宾客服务部和其他凯悦员工紧密合作,着眼于整个酒店的成功和酒店客人的满意度。

    Works closely with the Hotel Manager - Guest Services and Hyatt Place associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.

  • 以支持和灵活的态度及“团队协作”精神与其他部门合作。

    Works in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.

  • 按照要求维持所有设备和客用品的标准库存量。

    Maintains par stocks of all equipment and guest supplies as required.

  • 热诚欢迎所有到达凯悦嘉轩/嘉寓酒店的宾客。

    Welcomes all guests to Hyatt Place ensuring a warm welcome.

  • 办理入住和退房程序,包括核对宾客付款细节、上传客户资料至公安系统及分配房间。

    Performs check in and check out procedures by verifying guest payment details, registering the guest with the Public Security Bureau and assigning a room.

  • 帮助每位宾客了解熟悉酒店服务和设施。

    Assists each guest to become familiar with the hotel services and amenities.

  • 根据所定的程序引领客人入座、接受点菜及为客人服务食品及饮料。

    Seats, takes orders and serves food and beverage to guest according to the established sequence and procedures.

  • 确保酒店前场区域时刻保持干净和整洁。

    Ensures the Front of House areas are well maintained and clean and tidy at all times.

  • 在每次用餐结束后清理台面或餐桌并重新摆台。