JOB OVERVIEW 职位概述
•Responsible for receiving and ensuring correct delivery of guest’s luggage to and from rooms, airport and cars and assists all guests with inquiries and requests. The Bellman performs various errands related to guest’s needs, comfort and satisfaction.
QUALIFICATIONS AND REQUIREMENTS 任职要求
Required Skills –
•Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
•Able to read and write English
•High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent
•6 months experience in guest service or customer service, or an equivalent combination of education and experience.