责任概要MAJOR RESPONSIBILIES :
· 直接答复客人关于团队报价的问询。
Directly answers all incoming group inquiries/opportunities.
· 与客户建立良好的关系,有效地评估每个询价需求。
Builds rapport and effectively qualifies each business opportunity.
· 在可选日期与价格范围内,尽力销售酒店产品。如果可选日期的客房与场地都已预订,需向客人推荐其他万豪品牌酒店。
Exhausts all avenues to sell hotel through alternative dates and/or rates. If no alternative is determined, Sales Manager cross sells to another Marriott hotel(s).
· 向客户介绍酒店可提供的各项奖励计划及优惠政策
Presents the benefits of the hotel to the customer.
· 根据客人需求,准备相应的团队或会议协议,经双方协商后,与客人签订相关协议。
Develops accurate contract/offer and sends to customer. Gains commitment of customer through signed contract/offer.
· 团队或会议协议签订后,准备好齐备的交接手续,并转交于宴会统筹部。
Once signed contract/offer is received, completes accurate, detailed turnover documentation for Event Management.
· 通过邮件或电话联系与客人保持良好的关系,以便在今后获得更多的合作机会。
Maintains relationship with customer through thank-you letter and follow up calls to increase repeat business opportunities.
· 努力完成个人和团队的指标及任务。
Strives to meet measurable targets and goals, as assigned for individual and team.
· 安排客人参观酒店客房及相关设施。
Site inspection.
知识技能TECHNICAL SKILLS :
· 掌握全面的销售技巧
Strong overall sales skills
· 杰出的语言及书面沟通技巧
Excellent verbal and written communication skills
· 专业的会场布置、AV设施以及其他相关服务的知识
Proficiency in meeting room set-ups, audio visual, and other support services
· 对于合同及法律条款的理解和分析能力
Understanding of contract management and legalities
· 对于销售策略和收益管理的理解能力
Understanding of sales strategy and need times as developed by revenue management
· 了解并实现团队和个人目标的能力
Understanding and achievement of team and individual goals
· 相关软件的知识
Software knowledge
· 销售系统的使用知识
Sales systems knowledge
位求职者投递了该职位,你的简历匹配度为
你的综合竞争力排名为第
名
立即沟通
威尼斯假日酒店坐落于江南水乡的昆山市巴城镇阳澄湖旅游度假区内,占地60余亩,建筑总面积约为2.6万平方米,是阳澄湖周边环境优美、设施完善的会议度假型挂牌四星级酒店。酒店内精装210间格调高雅的高级园景双床房、豪华景观双床房、豪华景观大床房、豪华园景套房、豪华行政套房、威尼斯套房等。每间客房都配有网络、独立写字台和外飘式景观窗台,可以俯瞰阳澄湖的秀丽风光。店内精致装修的湖景中餐厅位于酒店的7楼,是阳澄湖周边最高的景观餐厅,可尽览阳澄湖的美景。酒店拥有超高无柱的大宴会厅和完备的设施与服务,是商务会议、团体活动,以及温馨浪漫的婚礼典礼首选之地。