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Ensures that all services offered to guests are always available and carried out with efficiency and courtesy in accordance with guidelines established and documented in the Departmental Operations Manual.
根据部门营运守则规定确保随时为客人提供有效和礼貌的专业化服务。
Liaises closely with Sales and Marketing Department, ensuring the proper market mix and achieving maximum room revenue.
同销售部紧密联系，确保销售的最大化以达到房间收入的最大化。
Meets and welcomes regular and VIP guests in line with the Hotel’s Guest Recognition Programme.
同常住店客人和VIP客人会面和迎接。
Liaises closely with all Department Heads to ensure accurate and prompt handling of incoming groups, VIPs and FIT guests.
同部门领导紧密合作，以确保准确及时的处理来店团队,VIP客人和散客。
Advises General Manager on room sales progress and status of bookings.
通知总经理房间销售情况和预订情况。
Periodically inspects all hotel areas and building premises to ensure cleanliness and comfort for hotel guests is maintained and that all standards of amenities and touches are provided in rooms and public areas.
定期对酒店区域进行检查以确保干净整洁和住店客人的舒适,并检查房间和公共区域所提供的各种装饰是否合适。
Coordinates all activities related to the achievement of guest satisfaction.
协调开展各项能够满足客人要求的活动。
Monitors and analyses the activities and business trends of competitor hotels on a regular basis.
在一定基础上关注和分析酒店竞争者的商业活动和趋势。
Maintains a close relationship with travel agencies, local business groups and airlines.
同旅行社，当地公司和航空公司保持良好的合作关系。
Plans and implements effective upselling activities to ensure maximum room revenue through effective rate management.
同旅行社，当地公司和航空公司保持良好的合作关系。计划和实行有效的促销活动，通过有效的利率管理确保房间收入最大化。
Entertains frequent and potential customers.
使场住店客人和潜在客户满意。
国际联号工作经历：优先语言能力：英语-熟练计算机能力：良好年龄要求：30-45岁 
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酒店业--国际高端酒店/5星级
500-999人
中外合营(合资．合作)
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