Be the driving force of the W brand language, personality and Whatever/Whenever promise throughout Rooms Division.
在随时随需推动W品牌代表语言,个性以及随时随需的核心理念。
Implementing company programs and managing the operations of the division in a manner consistent with federal, state and local laws and regulations and Starwood policies and procedures to ensure a supreme level of quality and customer satisfaction.
实行酒店的操作流程。管理部门的流程符合地方法律;万豪的政策程序。展现最高的服务水平以及质量去到达顾客的最大满意度。
Championing internal as well as external Guest Satisfaction Programs/Feedback Portals by creating a world that our guests never want to leave where they are invited into surprising, sensory environments which create not just a hotel experience, but a luxury lifestyle destination.
给顾客创建一个不仅仅是住店的体验,而是一种奢华的生活方式。支持内部和外部顾客满意度的反馈项目。
Implementing programs whereby the Guest Journey is fuelled through a combination of distinct impulses and experiences.
顾客住店过程中给予不同的体验以达到顾客需求和满意度。
Building guest loyalty by our tireless pursuit for the new compelling us to push boundaries and go further.
通过创新和发展进一步建立顾客的忠诚度。
Resolving customer complaints as appropriate to maintain a high level of customer satisfaction and quality.
解决顾客的投诉以确保高水平的顾客满意度以及服务质量。
Implementing emergency organization procedures and training through the management of the Security Talents to ensure appropriate protection for hotel guests, talents and company assets.
与保安部英才一起实施应急培训,确保酒店顾客,英才和酒店资产的安全。
Showing advanced knowledge of the principles and practices within the Rooms Department and hospitality profession, including experiential knowledge for management of people and complex problems.
分享部门相关专业知识和基本原则,包括管理英才以及处理问题的经验。
Promoting cooperation across departments in order to increase operational effectiveness and to deliver a seamless service consistently between departments.
作为提高对客的服务质量,促进跨部门的合作并且提供无缝服务。
Inspect and evaluate overall condition and cleanliness of the property.
检查和评估酒店的总体清洁情况。
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W不仅是工作之地W IS MORE THAN A PLACE TO WORK更是一种体验和生活方式IT IS AN EXPERIENCE AND A LIFESTYLE THAT 展现我们的个性和激情REFLECTS OUR PERSONALITIES AND PASSIONS核心理念 CORE VALUES新颖独创 ORIGINALITY好奇求知 CURIOSITY拼搏向前 MOMENTUM敢为人先 DARING品牌激情点 PASSION POINTS鲜明姿态 SOUND音乐文化 STANCE质感氛围 SCENE悦享滋味 TASTE充沛活力 BODY关于W酒店W酒店是万豪国际集团旗下备受瞩目的特色奢华酒店品牌之一,根植于纽约城大胆无畏的态度和每分每秒都涌动着的活力气息,以近20年的成功经验和特立独行的方式在酒店行业独树一帜。W酒店于全球不断地开拓版图,在每一个目的地颠覆固有认知、挑战传统奢华的定义,目前在全球最具活力的城市和度假胜地共有51家酒店。W酒店以向宾客恣享生活提供源源不断的活力为使命,点燃渴望,始终不渝,永不疲倦。W品牌突破传统的设计,标志性的“随时/随需服务”以及充满活力的W潮堂始终致力于为宾客打造一直被模仿、却从未被超越的独一无二的惊喜体验。创意无限、激动人心、非同凡响,W酒店非凡的活力能量激发宾客无尽渴望、深入探索每一个目的地的最新动态,引领宾客努力工作、尽情玩乐、永不疲倦。W酒店是屡获殊荣的常客计划SPG俱乐部的成员之一,SPG会员将在万豪礼赏和丽思卡尔顿礼赏中获得同等级别的会籍,亦可跨计划转移积分,详情请见members.marriott.com。如需了解更多信息,请访问http://www.whotels.com.cn。同时,请关注品牌官方微博 @W酒店。About W Hotels WorldwideBorn from the bold attitude and 24/7 culture of New York City, W Hotels, part of Marriott International, Inc., has disrupted and redefined the hospitality scene for nearly two decades. Trailblazing its way around the globe, with 50 hotels, W is defying expectations and breaking the norms of traditional luxury wherever the iconic W sign lands. With a mission to fuel guests’ lust for life, W ignites an obsessive desire to soak it in, live it up and hit repeat. The brand’s provocative design, iconic Whatever/Whenever service and buzzing Living Rooms create an experience that is often copied but never matched. Innovative, inspiring and infectious, the brand’s super-charged energy celebrates guests’ endless appetite to discover what’s new/next in each destination, to see more, feel more, go longer, stay later. W Hotels Worldwide is proud to participate in the industry’s award-winning loyalty program, Starwood Preferred Guest®. Members can now link accounts with Marriott Rewards®, which includes The Ritz-Carlton Rewards® at members.marriott.com for instant elite status matching and unlimited points transfer. For more information on W Hotels, visit whotels.com/theangle or follow us on Twitter, Instagram and Facebook.西安W酒店室内设计公司是香港的ABconcept, 预计2018年中正式营业,她的建成将是世界第33家,中国第五家,也是亚洲区体量最大的W酒店。酒店总建筑面积约8万㎡,酒店大堂面积1660㎡,层高17米, 走廊宽度2.4米,并且配有国际标准泳池,还有大型无柱宴会厅(宴会厅一层面积:1128㎡;宴会厅二层:2330㎡),可以满足不同企业做高规格新闻发布会、企业年会、企业客户答谢、婚宴等;酒店5~20层为客房,酒店屋顶设有贵宾观景平台。室内恒温国际标准泳池、健身中心、SPA会所W酒店特有的水疗等一应俱全的顶级配套功能设施。Designed by AB Concept from Hong Kong, W Xian is set to steal the scene in from mid of 2018. With the largest inventory in Asia Pacific, W Xian will be the fifth W hotel debut in mainland China.Hotel total construction area of 80,000-square-meter, with 1,660-square-meter hotel Living Room (lobby), 17 meters high and 2.4 meter width of the corridor. The sprawling 2,330-square-meter Great Room, 1,128-square-meter Junior Ball Room and Studios are versatile enough for official press conferences on grand scale, annual events, social occasions and personalized weddings. Guestrooms and Suites set between floors 5 and 20, with VIP sightseeing deck on the top floor. Take advantage of our inviting WET® - one of the 3 International standard pools in Xian, FIT gym, AWAY® SPA and more.地址:西安市曲江新区曲江池东路333号Address:,No.333 Qujiang Chi East Road, Qujiang New District Xi'an, Shaanxi Province