招聘楼层经理_唐山文旅铂尔曼酒店招聘信息-最佳东方

岗位职责
1.负责每日楼层的工作及交接情况的安排和督查。
2.随时掌握楼层客房的入住状况。
3.关注宾客动态，处理临时发生的问题，有重大问题时及时向部门经理汇报。
4.配合质检部做好对客房抽查工作。
5.关心员工的工作和生活问题，及时向部门经理汇总。
6.及时了解预定资料，了解客情，特别是酒店贵宾及常客的姓名。
7.熟知酒店内外信息，为客人提供准确的问询服务。

岗位要求
1.3年以上高星级酒店工作经验，2年以上五星级酒店楼层主管经验。
2.中等以上学历，有一定的英语口语基础。
3.熟知客房管理专业知识。
4.性格开朗、工作踏实，有较强的服务意识和责任感。
5.有五星级酒店筹备经验者优先。

Pullman Tangshan opened on February 28, 2016, It combines the mysterious old castle with the modern multi-functional hotel, which is perfectly compatible with the surrounding green land and lakes. It's like being in a foreign country. It is integrated with landscapes of South Lake ecological park, a national 4A scenic spot and is adjacent to Tangshan Grand Theatre . Open the best view for guests and enjoy the best. Pullman Tangshan will redefine luxury and comfort by integrating the features of business and leisure, bringing a unique experience to city elites. It is a leisure resort that is hard to find in a noisy city. The hotel is designated as the reception hotel for BBS and China Golden Rooster and Hundred Flowers Film Festival . The hotel has 316 rooms, ranging from 45 to 315 square metres of luxury rooms and suites, through a stylish guest room, the beautiful scenery of the surrounding green land and lake and urban ecological landscape is perfect, like a paradise away from the bustling world.唐山文旅铂尔曼酒店于2016年2月28日开业，酒店将神秘古堡与现代多功能酒店合二为一，与周边绿地湖泊完美相融，使你仿若置身异国，流连忘返。伫立于4A级风景区南湖生态区，毗邻唐山大剧院。为宾客打开最佳视角和至高享受。唐山文旅铂尔曼酒店融合了商务与度假特色，全新描绘城市精英生活，为中欧论坛、金鸡百花电影节指定接待酒店。酒店设施囊括316间精美客房，面积从45至315平方米不等的豪华客房和套房,透过富于时尚感的客房 ,尽揽周边绿地湖泊与都市生态园林完美相融的美妙景象,宛若身处在远离喧嚣世界的世外桃源。