招聘客房服务员_福州ME酒店招聘信息-最佳东方

【岗位职责】

1检查房态并记录

2、将“请勿打扰”房间汇报给楼层主管

3、清理打扫房间这主要包括、吸尘、擦拭家具、清理垃圾、做床、清理面盆浴缸马桶毛巾镜子和地面、抹尘等

4、为房间补足酒水与日用消耗品

5、清洁并整理客房洗手间里的客用物品

6、为客人悬挂衣服和清理客人随带的小物品

7、更换我们可以触及的电灯泡

7、清理已退的房间

8、将送餐桌或托盘从房间内撤出

9、汇报房间内是否有损坏物品

10、报告房间内需要维修的问题

11、汇报有可疑行为的客人

·12、汇报房间遗失物品

13、汇报是否有客人私占的酒店公有物品

14、上交给楼层主管拾到物品

15、为客房做清理后的最后检查

16、填写客房服务员每日报表

17、清理楼层走道服务区域和楼梯

18、清理窗户内部

19、检查住客房客人的洗衣并通知洗衣房

20、为客人收洗衣并送至洗衣房

21、帮助洗衣部人员开客房门送洗衣

22、当客人刚入住时为客人准备欢迎茶水

23、提供擦鞋服务

·24、根据客人类型准备鲜花等级

25、发现并去除地毯上的污渍

26、根据客人要求移动及重新排放家具挪动摆放床垫等

27、人工或用机器为地面打蜡抛光

·28、清理冲洗楼梯及楼梯口

29、依据客人具体要求放置婴儿床加床板变压器吹风机等

30、参加各种会议

31、参加不同的培训

32、检查并记录酒水消耗量补入新的酒水

33、整理员工车中有污损的布草

34、将员工车中的垃圾清除

35、完成楼层主管交给的额外任务

36、填写房间状态表

37、提供开夜床服务这主要包括、清理客房内的垃圾、更换已用过的杯子、将床单打开、关上窗帘、打开台灯、检查浴室的清洁、放好用过的毛

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