- 服务热线：400-826-0101 (9:00-18:00)
- 杭州总部：0571-88866108 (9:00-18:00)
岗位职责 Job responsibility
Be familiar with the order of the day, note the special events (such as birthday celebration), report to the supervisor in time
Deposit and keep the guest's clothes and ask if there are any valuables. Remind the guest to keep the valuables by himself
Greet guests and guide them to a reservation or guest satisfaction table
When the guests are full, be responsible for arranging the guests who arrive later and make them happy to wait
Pay attention to listen to the advice of guests at any time, timely report to the superior, pay attention to all kinds of problems in the reception work at any time, timely report to the superior and help to deal with.
Master and use polite language, answer the phone and ask for basic information. Introduce various dishes, drinks and special dishes to attract guests to the restaurant
岗位要求 Job requirements
Junior high school graduate or equivalent, working experience in catering or other service industry is preferred. (interns and fresh graduates are also allowed)
Have certain service skill skill and certain strain capacity, can handle the general problem in the service properly.
Master restaurant service rules, work initiative, enthusiasm, serious, a strong sense of responsibility.
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