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宴会厅主管
3千-4千
投递简历
发布于 08-04
宴会厅主管
3千-4千
合肥 | 经验不限 | 高中 | 招1人
投递简历
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职位描述

岗位职责 Job responsibility
(1)参加宴会厅经理召开的工作例会,了解每日的宴会安排情况并向本班组传达;

Attend the working meeting held by the banquet manager, understand the daily banquet arrangement and communicate to the team

(2)每日宴会前,根据宴会预定情况向服务员布置具体的岗位任务;

Before the banquet, assign specific tasks to the attendants according to the banquet reservation

(3)根据宴会预定情况,合理安排员工排班,保证所举办宴会能够合理、有序地展开。

According to the banquet reservation, reasonably arrange the staff scheduling to ensure the banquet can be organized in a reasonable and orderly manner

(4)在宴会厅经理的指导下,做好宴会设计、现场布置,督导服务员做好宴会前的摆台、清洁卫生、服务用具供应等准备工作;

Under the guidance of the banquet hall manager, do the banquet design and site layout, supervise the waiters to do the preparation work such as setting up the table, cleaning and providing service utensils before the banquet

(5)督导服务人员按照客人要求提供优质服务并尽量满足客人的特殊要求,督导服务员协助宴会主办方做好客人的接待工作;

The supervisors and service personnel shall provide high quality service according to the guests' requirements and try their best to meet their special requirements. The supervisors and service personnel shall assist the banquet organizer in the reception of guests

(6)关注客人用餐状况,适时征询客人的意见、建议,及时处理客人投诉及突发性事件并向宴会经理汇报;

Pay attention to guest's dining situation, ask for guest's opinions and Suggestions timely, deal with guest's complaints and unexpected incidents timely and report to the banquet manager

(7)及时组织本服务区域的清洁、整理工作;宴会结束,清点厅房内物品及设施、设备,检查各厅房的宴会收尾的卫生清洁情况。

Organize the cleaning and arrangement of the service area in time; At the end of the banquet, check the items, facilities and equipment in the hall, and check the hygiene and cleanliness of the banquet in each room

岗位要求
1.高中以上学历,服务行业岗位工作经验者优先

High school degree or above, working experience in service industry is preferred

2.具有良好的工作计划能力、信息沟通能力、处理顾客投诉和解决问题的能力

Good work planning skills, information communication skills, customer complaint handling and problem solving skills

其他要求
国际联号工作经历:优先
国内管理公司经历:优先
语言能力:英语-熟练
现居地:全国
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公司地址
滨湖新区合肥万达文华旅游城环湖北路与衡山路交汇处
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    行业
  • 500-999人
    规模
  • 私营.民营企业
    企业性质
合肥融创万达文华&嘉华酒店坐落在合肥滨湖新区,周边拥有全球首座也是唯一一座大型徽派文化主题乐园、华东最大的室内恒温水乐园、尖端科技电影乐园以及18万方超220个品牌的超大体量商业体万达茂等。Wanda Vista & Realm Hefei is located in Hefei  Binhu District which within 7 types of operation such as the ONLY theme park with HUI style, the Biggest Indoor Water Park of East China, the High Technological Movie Park and huge properties with over 220 brands Wanda Mall. 充满东方温情的万达文华酒店,为成功名仕在每一个中心城市悉心提供私享服务和艺术氛围。让您的旅途恣意舒展,尽享优雅体验。Located in premier destinations and overflowing with rich Oriental ambience, Wanda Vista offers its acclaimed guests an extravagant experience of exclusive service and artistry. 为商务人士创造温馨 、惬意的居停感受的万达嘉华承诺给每位客人美妙的睡眠体验、独特的东方美食,定会令各方宾客难以忘怀。As a warm and comfortable resting place for business travelers, Wanda Realm offers its guests an unforgettable journey and unique Oriental cuisine.
滨湖新区合肥万达文华旅游城环湖北路与衡山路交汇处