岗位职责/职位描述
1. Awareness and sensitivity to the concept of luxury and quality.
对奢华和质量的高度灵敏。
2. Responsive and genuine with customers.
对客人负责、诚恳。
3. Confident with customers.
对客人自信。
4. Communicates effectively and clearly.
有效清晰交流。
5. Actively listens and builds on other ideas.
积极聆听、多方位思考。
6. Effectively understands and uses resources.
有效理解和利用资源。
7. Strong leadership and people management skills, added with good training skills.
优秀的领导和人员管理技能,附加培训技能。
8. Guest oriented and able to confidently build and exceed the service standards.
以客户为导向,并能够自信地建立和超过服务标准。
9. 3 or 5 years of extensive Front office operating experience.
三至五年相关前厅部管理经验
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