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1. Record and process reservations made by phone/fax/email
记录并处理所有电话,传真和邮件的预定
2. Sell the Pullman products and services using up-selling and suggestive selling techniques
运用合理的销售技巧销售铂尔曼酒店产品
3. Updating reservations in the PMS received via the interface
通过接口更新前台预定系统
4. Understand and be able to answer all questions about rates, room categories and seasonality
明白并有能力的回答所有关于价格,房间,房型和季节性问题
5. Pro-actively try to cross-sell (F&B, Spa, etc.) and up-sell room types
积极主动尝试交叉销售(餐饮,娱乐等)和客房升级销售的房间类型
6. Be able to clearly communicate information to guests or colleagues
能清晰地表达对同事或客人所要的信息
7. Manage “no show” reservations by investigation and recording of same
调查并记录所有应到未到预订
8. Arrange transportation service according hotel Standard
依照酒店标准为客人安排接送机服务
9. Prepare reports as requested (eg:Arrival, VIP etc)
准备部门报表(如:到达名单,重要客户名单等)
10. To ensure that all potential and real hazards are reported and rectified immediately.
立即报告和纠正所有潜在和现实危害
11. To understand and strictly adhere to the Hotel’s Employee rules & regulations.
明白并且遵守酒店员工手册的规定。
12. Performs any other duties as assigned to him/her by management.
执行任何管理层给予的任务。
Pullman Hefei Sunac, Novotel Hefei Sunac and Mecure Hefei Sunac feature total 1570 guestrooms and suites which are HUI architectural designed; vibrant restaurants and bars offer guests a wide choice of culinary delights. Ideally located 10 minutes from Hefei South Railway Station, 20 minutes from downtown and 25 minutes from Hefei Gaoxin district, 3 hotels are perfect for business and leisure, you can experience the adjacent Wanda City including Theme Park and Water Park, or relax in the landscaped garden and private beach. 合肥融创铂尔曼酒店,合肥融创诺富特酒店及合肥融创美居酒店为传统徽式建筑设计风格,共拥有1570间客房及套房,餐厅酒吧提供丰富多样的美食饮品,为商务及休闲客人提供完美的入住体验。酒店距离合肥南站和合肥市中心仅10分钟和20分钟车程,达合肥高新区也仅需25分钟车程。这里既配备园景花园及私人沙滩,还紧邻融创文化旅游城。可感受活跃动感的都市氛围,同时享受大自然的静谧。