发送附件简历

选择word简历,快速申请职位

实现自我价值 成就非凡梦想

Feel Welcome Feel Valued

西安印力诺富特酒店| 招聘职位

    职位:ID11658 Concierge Supervisor 礼宾部主管

  • 职位性质:全职
  • 工作地区:陕西省西安市
  • 招聘人数:1人
  • 学  历:大专
  • 工作经验:2年以上
  • 所 在 地:陕西省 西安市
  • 户 籍 地:不限
  • 提供食宿:不限
  • 年龄要求:不限
  • 计算机能力:不限
  • 语言要求:英语(良好)
  • 国际联号工作经历:不限
  • 薪资待遇:面议
  • 职位有效期:2020-09-24至2020-11-23

岗位职责/职位描述

Job Specification职位要求:
The International brand hotel's experience and local employee preferred.西安本地拥有国际品牌酒店工作者优先。


Job Description职责描述:

  1. Assistant the Front Office Manager to be responsible for all guest services activities in the Concierge Department and provides supervision, direction and leadership in the Concierge Department in accordance with objectives, performance and quality standard established by Novotel Xi’an SCPG.
    协助前厅部经理全面负责礼宾部日常对客服务,监督指导礼宾部的运作,保证礼宾部的整体服务标准和服务质量在一个较高的水平。
  2. To supervise and delegate duties to all staff within the section and to prepare their work schedules as required. 负责所管辖区域员工的工作情况。
  3. Maintains and controls the use of the luggage room, ensuring that luggage is
    properly stored and labeled at all times.
    负责管理行李房,确保所有的行李有行李标签并且存放在合适的位置。
  4. Ensure that all equipment within the section is properly maintained and in good working order at all times.
    确保工作区域内的所有设备处于良好工作状态。
  5. Identifying training needs, develops training plans and implements training sessions for all staff within the section on a regular basis.
    制定员工的培训工作。负责员工的日常培训,制定培训计划。
  6. Maintain appropriate standards of conduct, dress, hygiene, uniform, appearance and posture throughout the section.
    仪容仪表、穿着、个人卫生、行为举止必须符合标准。
  7. Co-ordinates VIP arrivals and departures.
    协助重要客人的入住和离店。

Knowledge and Experience
知识和经验
• Good knowledge and very familiar with all Concierge area operation.
掌握礼宾部工作知识并且十分熟悉礼宾日常运行。
• Demonstrated leadership qualities.
良好的领导能力。
• Demonstrated excellent communication and hospitality skills.
良好的沟通能力和对客服务技巧。
• Out-going personality. Willing to work for long hours.
性格外向,可以适应长时间的工作。