• 五险一金
• 岗位晋升
• 包吃包住
• 员工生日礼物
• 节日礼物
• 技能培训
• 带薪年假
• 帅哥多
• 美女多

·Leads the Front Desk shift to personalize the guest arrival/departure experience.
· Anticipate guests’ needs, collects guests preferences, and ensure the needs and preferences will be met during current stay and future stays.
·Full utilization of all kinds of systems to embrace guest experience.
·Accuracy in link of reservations requirement to room allocation/guest needs.
·Seeks feedback on guest satisfaction and resolves problems in accordance with our Mission Statement and philosophy of talent empowerment.
·Detailed hotel product knowledge, up-to-date with VIP arrivals & events within the hotel and the destination.
·Oversees group business, reviewing and ensuring details of conference resumes are met and serve as a liaison with the conference conveners.

·带领前台每个班次为客人提供个性化的到店及离店体验。
·预知客人需求，收集客人喜好，并确保这些需求和喜好在客人入住期间会被一直满足。
·充分利用各类酒店管理系统和软件以提高宾客体验。
·根据预订信息准确地为客人安排房间及满足合理需求。
·寻求客人满意度反馈，并根据我们的使命宣言和人才赋权的理念来解决问题。
·掌握酒店产品知识，确保贵宾及活动信息的时效性和准确性。
·参与团队接待，检查并确保团队预订的细节达到要求，并与会议/团队组织者保持联系。

深圳深铁铂尔曼酒店位于龙华新区深圳北站东广场旁，地理位置优越，交通便利，轻松往返深圳各行政区及粤港澳大湾区主要城市，高铁15分钟直达香港西九龙。作为龙华核心的地标性建筑，将建筑和艺术有机融合，秉持铂尔曼开创性及引领时尚的品牌核心，致力于提供独具特色的居停体验及生活方式，助力宾客达至最佳生活旅行状态。