Primary Responsibilities主要职责
· In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known.
· Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up.
· Supervise cash handling and banking procedures.
· Prepare daily banking and cash flow reports.
· Establish and instruct talent in cash security procedures.
· Deal with irregular payments.
· Supervise the maintenance of service equipment.
· Monitor standards of guest facilities and services.
· Control stock and monitor security procedures.
· Assist with menu and wine list creation.
· Saving all kinds of expenses.
· Saving the energy cost.
· Works with superior in the preparation and management of the department’s budget and is aware of financial targets.
· 当经理不在场时,负责人才的监督和管理指导,确保部门的正常运行.
· 全力解决客人的投诉,并负责将所有投诉进行记录和跟进解决.
· 负责监督现金操作和交接程序。
· 填写部门营业收入报表。
· 建立和指导人才正确处理现金程序。
· 处理非日常的付款。
· 监管和维护服务设备。
· 监督客人设施和服务标准。
· 控制库存和进行安全监督。
· 协助开发新菜单和酒水单。
· 监督和管理所有餐饮活动。
· 监督和管理部门服务标准。
Job Requirements岗位要求
· Good oral and written communication skills.
· Min 2-year experience in hotel engineering operation in similar capacity, preferably with international hotel chain.
· Hotel Restaurant Management graduate.
· Associate degree or above.
· Experienced in all aspects of restaurants service.
· 良好的口头及书面沟通能力.
· 至少2年酒店相关运做经验,最好具有国际连锁酒店工作经验.
· 酒店管理专业毕业.
· 全日制大专(含)以上学历.
· 餐饮服务的各方面丰富经验.
位求职者投递了该职位,你的简历匹配度为
你的综合竞争力排名为第
名