· Propose most suitable rate and increase market share.
· Manages and keeps updated the guest database.
· Follow up market intelligence.
· At any time promote a positive image of the hotel in all forms of contact.
· Formulate marketing plan annually with the DOSM.
· Develop & foster close and positive rapport with the public, guests, clients and members of the trade.
· Source, interview and select talent for setting up of sales & marketing team, fulfilling specific jobs and provide job description for each post
· Provide training module, conducting comprehensive and on – going training to sales team for highest standard performance in the market. Drawing training plan on monthly and annual basis to ensure making the Sales and Marketing team the most competent.
· 提供最合适的价格方案及提高市场占有率。
· 管理并更新客户数据。
· 跟进市场信息。
· 在任何时间,任何形式的联系中提高酒店的正面形象。
· 同市场销售总监一起制定分部的年销售计划。
· 鼓励和发展同公众、旅客、客户以及商界人士之间的积极紧密的关系。
· 寻找、面试、选择新成员以建立市场销售队伍,填充具体的工作岗位,并为每一位置提供工作职责概述。
· 提供培训素材,积极引导,继续培训销售队伍,创建市场上的最好业绩。在制定月销售计划及年销售计划的基础上确保销售队伍最具竞争力。
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