Floor Manager 楼层经理
2千-3千
投递简历
发布于 06-01
Floor Manager 楼层经理
2千-3千
洛阳-涧西区 | 经验不限 | 大专 | 提供食宿 | 招1人
投递简历
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职位描述

【岗位职责】

1. Responsible for assisting the  Assistant Executive Housekeeper in maintaining the highest standards of cleanliness in the guestrooms on the floors through effective administration, training and supervision of staff.

协助助理行政管家以有效的管理,培训及监督员工来维持客房标准的清洁质量。

2. Always work closely with the Reception to ensure correct room status.

与前台密切合作,随时确保正确的客房状态。

3. Check the staff duty conditions, assign floors, tasks and duties to Room Attendants and Supervisor.

检查员工工作情况,安排楼层主管和服务员工作。

4. Ensure highest standard of cleaning by constantly circulating all areas involved, providing support and coaching.

随时监督指导客房服务,确保高标准的清洁。为员工提供支持和培训。

5. Ensure guest privacy is respected when DND status displayed.

确保“请勿打扰”状态时客人的隐私得到尊重。

6. Supervise turn-down service.

监督夜床服务。

7. Responsible for strict key control.

负责严格的钥匙领取程序。

8. Report maintenance issues promptly to Engineering.

即时向工程部报告维修申请。

9. Ensure compliance of Lost &Found procedures.

确保遵循失物招领程序。

10. Keep floor linen rooms neat and tidy.

保持楼层布草间的整洁。

11. Assist Assistant Housekeeping Manager in supervising the overall operation of Housekeeping.

协助管家部助理行政管家保持客房的全部运行。

12. Ensure that all occupied rooms are serviced daily.

确保所有的住客房间每天得到服务。


【岗位要求】

1. Thorough knowledge on guestroom and bathroom cleaning.

对客房和浴室清洁程序完全了解。

2. Through knowledge in make-up and turn down bed procedure.

对清洁房间和夜床服务程序标准完全了解。

3. Thorough knowledge in the proper use and maintenance of housekeeping equipment.

对合理维护和使用客房用具完全了解。

4. Extensive knowledge of floor operations and management.

对楼层服务的管理了解透彻。

5. Should know how to prepare floor budget with minimal supervision.

了解如何准备楼层客房的预算应对成本控制。

6. Outgoing and pleasant character with good inter-personal communication skills.

性格外向容易相处,良好的沟通技巧。

7. Able to operate computer software program.

能够操作办公室软件。

其他要求
国际联号工作经历:优先
语言能力:英语-一般
计算机能力:良好
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公司地址
河南省洛阳市涧西区西苑路13号
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 国有企业
    企业性质
Sheraton Luoyang Hotel is jointly developed by Luoyang Wanchi Hotel Management Co., Ltd. and Marriott International. Located at the southeast corner of the intersection of Tianjin Road and Xiyuan Road, Jianxi District, Luoyang, the hotel combines an elegant business design with Sheraton’s signature warm service to deliver a premium hospitality experience.洛阳喜来登酒店由洛阳万驰酒店管理有限公司与万豪国际集团联合打造,位于洛阳市涧西区天津路与西苑路交叉口东南角,以典雅商务的设计风格和喜来登品牌标志性的热忱服务,为宾客呈现高品质旅居体验。The hotel enjoys a prime location adjacent to Peony Square and Metro Line 1’s Peony Square Station. It is approximately 8 km from Luoyang Station and 22 km from Luoyang Beijiao Airport. Renowned cultural attractions such as the Longmen Grottoes, Sui-Tang Luoyang City National Heritage Park, and Luoyi Ancient City are all within easy reach, allowing guests to effortlessly explore the rich heritage of this ancient capital.酒店地理位置优越,紧邻牡丹广场及地铁1号线牡丹广场站,距离洛阳站约8公里、洛阳北郊机场约22公里。龙门石窟、隋唐洛阳城国家遗址公园、洛邑古城等著名文化景点近在咫尺,便于宾客轻松探索千年帝都的历史底蕴。The hotel features 319 guest rooms and suites, continuing Sheraton's signature comfortable sleep experience while creating a warm and elegant resting space. For dining, the hotel offers Savor All-Day Dining Restaurant, Yue Caiyue Xuan Chinese Restaurant, and &More by Sheraton Coffee Bar, providing diverse options for food lovers and social guests. With over 1,800 square meters of flexible meeting and event space, complemented by a professional service team, the hotel is fully equipped to meet a wide range of needs, from high-level business conferences to social celebrations. In addition, the hotel also features a 24-hour fitness center and a heated swimming pool, ensuring guests' health and wellness around the clock.酒店共设319间客房及套房,延续喜来登品牌一贯的舒适睡眠体验,精心营造出温馨雅致的休憩空间。餐饮方面,设有食光全日制餐厅、Yue采悦轩中餐厅以及&More by Sheraton咖啡吧,为美食爱好者和社交宾客提供丰富多元的用餐选择。超过1,800平方米的灵活会议及宴会空间,搭配专业服务团队,可全方位满足从高端商务会议到社交庆典的各类需求。此外,酒店还配有24小时健身房及恒温泳池,为宾客提供全天候的健康休闲保障。Whether for business travel, group events, or leisure getaways, Sheraton Luoyang Hotel is dedicated to becoming your gathering place in Luoyang with genuine warmth and professional dedication.无论是商务出行、会议团队还是休闲度假,洛阳喜来登酒店皆以诚挚热情与专业专注,致力成为您在洛阳的会聚之所。
河南省洛阳市涧西区西苑路13号
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