• 五险一金
• 补充医疗保险
• 法定三薪
• 节假日加班费
• 年终奖
• 包吃包住
• 高温补贴
• 技能培训
• 岗位晋升
• 集团内部调动

【岗位要求】
1. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the 
customers on a daily basis. 
管理日常运营，确保质量、标准同时满足客户的期望。 
2. Develops specific goals and plans to prioritize, organize, and accomplish your work. 
制定具体目标和计划，以区分优先次序，组织和完成工作。 
3. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. 
处理投诉、解决纠纷、解决不满和冲突，或以其他方式与他人谈判。 
4. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are 
met. 
监督人员配备水平，确保客人服务、营运需求和财务目标得到满足。 
5. Ensures that regular on-going communication is happening with employees to create awareness of 
business objectives and communicate expectations, recognizes performance, and produces desired 
results. 
确保与员工定期进行沟通，以建立对工作目标的认识，达到期望，并产生理想的结果。 
6. Understands the impact of department’s operations on the overall property financial goals and 
objectives and manages to achieve or exceed goals. 
了解部门运作对整体财务目标和工作目标的影响，并设法达到或超过目标。 
7. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates 
sound financial / business decision making; demonstrates honesty / integrity; leads by example. 
利用人际交往和沟通技巧来领导、影响和鼓励他人；提倡合理的财务 / 工作决策；展示诚实 / 正直； 
以身作则。 
8. Encourages and building mutual trust, respect, and cooperation among team members. 
鼓励和建立团队成员之间的相互信任、尊重与合作。 
9. Serving as a role model to demonstrate appropriate behaviors. 
作为榜样来展示适当的行为。 
10. Supervises and manages employees. Manages all day-to-day operations. Understands employee 
positions well enough to perform duties in employees' absence. 
监督和管理员工，管理日常运营。充分理解员工职位并在员工缺席时履行职责。

【岗位要求】
1. Good knowledge and very familiar with Front Desk daily operation
掌握前台工作知识并且十分熟悉前台日常运行
2. Good knowledge of front office computer system (Opera)
熟练运用前台电脑系统，掌握各项功能
3. Good communication skill
良好的沟通技巧
4. Be good at organize and problem solving
良好的组织以及解决问题的能力
5. Good finance knowledge.
良好的财务知识

Sheraton Luoyang Hotel is jointly developed by Luoyang Wanchi Hotel Management Co., Ltd. and Marriott International. Located at the southeast corner of the intersection of Tianjin Road and Xiyuan Road, Jianxi District, Luoyang, the hotel combines an elegant business design with Sheraton’s signature warm service to deliver a premium hospitality experience.洛阳喜来登酒店由洛阳万驰酒店管理有限公司与万豪国际集团联合打造，位于洛阳市涧西区天津路与西苑路交叉口东南角，以典雅商务的设计风格和喜来登品牌标志性的热忱服务，为宾客呈现高品质旅居体验。The hotel enjoys a prime location adjacent to Peony Square and Metro Line 1’s Peony Square Station. It is approximately 8 km from Luoyang Station and 22 km from Luoyang Beijiao Airport. Renowned cultural attractions such as the Longmen Grottoes, Sui-Tang Luoyang City National Heritage Park, and Luoyi Ancient City are all within easy reach, allowing guests to effortlessly explore the rich heritage of this ancient capital.酒店地理位置优越，紧邻牡丹广场及地铁1号线牡丹广场站，距离洛阳站约8公里、洛阳北郊机场约22公里。龙门石窟、隋唐洛阳城国家遗址公园、洛邑古城等著名文化景点近在咫尺，便于宾客轻松探索千年帝都的历史底蕴。The hotel features 319 guest rooms and suites, continuing Sheraton's signature comfortable sleep experience while creating a warm and elegant resting space. For dining, the hotel offers Savor All-Day Dining Restaurant, Yue Caiyue Xuan Chinese Restaurant, and &More by Sheraton Coffee Bar, providing diverse options for food lovers and social guests. With over 1,800 square meters of flexible meeting and event space, complemented by a professional service team, the hotel is fully equipped to meet a wide range of needs, from high-level business conferences to social celebrations. In addition, the hotel also features a 24-hour fitness center and a heated swimming pool, ensuring guests' health and wellness around the clock.酒店共设319间客房及套房，延续喜来登品牌一贯的舒适睡眠体验，精心营造出温馨雅致的休憩空间。餐饮方面，设有食光全日制餐厅、Yue采悦轩中餐厅以及&More by Sheraton咖啡吧，为美食爱好者和社交宾客提供丰富多元的用餐选择。超过1,800平方米的灵活会议及宴会空间，搭配专业服务团队，可全方位满足从高端商务会议到社交庆典的各类需求。此外，酒店还配有24小时健身房及恒温泳池，为宾客提供全天候的健康休闲保障。Whether for business travel, group events, or leisure getaways, Sheraton Luoyang Hotel is dedicated to becoming your gathering place in Luoyang with genuine warmth and professional dedication.无论是商务出行、会议团队还是休闲度假，洛阳喜来登酒店皆以诚挚热情与专业专注，致力成为您在洛阳的会聚之所。