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Assist the General Manager in implementing the brand and hotel strategy, in order to meet targets for quality of service, attitude and profitability for the Rooms and Food & Beverage departments.
High-level market awareness with entrepreneurial mind.
Responsible for the effective operational management of the hotel make sure heads of Department achieve and exceed their revenue and Guest satisfaction targets.
Ensures that sub-contractor agreements are aligned with the quality and profitability targets under his/her responsibility.
Creates the impetus for working innovatively and on projects across departments.
Ensures employees develop their skills to the highest level and provides guidance as they progress through their careers.