Promotes the Pullman brand philosophy through his or her exemplary attitude, behavior and excellent communication skills.
通过他/她所表现的态度,行为和优秀的沟通力来推广铂尔曼品牌的理念
Takes note of remarks made by guests and finds solutions for any problems that may arise. Ensures a rapid response from the different departments concerned.
牢记客人有可能提出的任何问题并给予解决方案. 确保各个相关部门反映迅速
Makes sure that all the information available in the bar is well presented and up-to-date.
确保所有在酒吧的信息传达是最新的
Trains personnel according to established procedures; Conducts orientation of all new employees and ongoing training of all staff.
尽快使新员工熟悉酒店,就酒店的规章制度对员工进行培训。
Ensure grooming and general appearance of staff conforms to Hotel standards
确保员工保持良好的仪容仪表