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Sends and picks up guest and hotel employees from/ to airport or any designated place punctually, as assigned by Team Leader.
根据领班指派准时接送客人和酒店员工至机场或指定地点。
Checks/ inspects vehicle before starting the shift, reports any unsure condition of the vehicle to the Team Leader for necessary actions.
上班前检查车辆,将车辆的任何不确定状况汇报给领班以采取必要的行动。
Transports guest’s luggage or hotel goods in an efficient manner.
高效地运输客人的行李和酒店货物。
Maintains and cleans all vehicles and equipment to maintain a professional image.
维护并清洁所有的车辆和设备以保持职业化的形象。
Directs guests and visitors to any of the Hotel’s facilities when necessary.
必要时指引客人和访客至饭店设施。
Drives any hotel vehicles in a careful and law-abiding manner, ensuring that speed limits are never exceeded.
驾驶任何酒店的车辆,都要依照法规谨慎驾驶,确保不超速行驶。
Loads and unloads guest’s luggage for arriving and departing guests.
为到店/离开的客人装卸行李
Assists all guests with luggage storage, ensuring the proper handling, storage, security and procedures are followed.
协助保存客人行李,确保正确的处理、储存及安全程序。
Assists in preventing unauthorized parking in driveway.
协助阻止车辆在行车道上乱停乱放。
Assists in prevent entrance of unauthorised or undesirable persons.
协助阻止闲散人员和不受欢迎的人随意进入酒店。
Opens Hotel/ car doors, welcomes and greets guests and visitors when opportunity arises.
主动为客人开/关车门,并问候客人。
Directs traffic in the Hotel’s driveway.
指挥酒店车道的交通。
Assists other departments as requested.
需要时协助酒店其他部门。
Ensures the safe keeping of all vehicles’ keys.
确保所有车辆钥匙的妥善保管。
Sends vehicle to the designated Service Centre as per the Servicing Schedule.
根据保养计划,将车辆送至指定的养护中心。
Reports complaints or problems to Team Leader/ Assistant Manager if no immediate solution can be found.
对于不能及时解决的投诉与问题需汇报给领班、副理。
Ensures a sales attitude is adopted at all times and maintains an awareness of all sales opportunities within the Hotel.
随时采取销售员的态度并把握酒店内的销售契机。
Ensures a high level of product knowledge of hotel and local area.
确保具备翔实的酒店及当地产品知识。
Ensures the Assistant Manager/ Team Leader is kept fully aware of any relevant feedback from either customers or other departments.
将客人或其他部门的相关反馈通报给副理、领班。
Be knowledgeable and promotes/ upsells Rooms, Outlets, transportation and other facilities/ programmes whenever opportunities arises.
理解并利用一切机会推广和促销客房、餐厅、运输服务和其他设施、计划。
Complies with all systems and procedures as laid down by the Rooms Division.
遵循房务部的所有系统和程序。
Has a thorough understanding of all the services offered by the Hotel.
对酒店所提供的服务有全面的了解。
Reads all memos concerning the Transportation.
阅读有关运输部的所有通知。
Accurately maintains and updates the Vehicle Servicing and Maintenance Record Book.
正确记录和更新车辆保养和维修记录。
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