招聘资讯系统部技术员 / IT技术员_西安君悦酒店招聘信息-最佳东方

Administration

行政管理

· Assists with the development, maintenance and update of a detailed Department Operations Manual that reflects Policies & Procedures, work processes and standards of performance within the Division. Ensures annual review to accurately reflect any changes.

协助并且确保部门营运手册是准备好的，并且每年更新。

· Assists with the preparation of the annual Finance Business Plan and ensuring Divisional Objectives fully address the business objectives of the Hotel and needs of employees.

协助准备部门年度财务计划，并确保该计划反映酒店和员工目标一致。

· Assists with the preparation and regular update of the Finance Departmental Budget in close cooperation with the Director of Finance, ensuring targets are met and costs are effectively controlled.

协助财务总监准备，制定和更新部门年度预算，并确保部门目标及严格控制部门成本。

· Ensures the availability of any stationery or consumables required by any I.S. systems.

确保部门有足够的日常运作的办公设备或易耗品。

· Ensures that all licenses are complete and up-to-date.

确保所有的软硬件都有合法的授权，并且及时更新。

· Keeps software in the Property Management System up to the current release as instructed by the Divisional Information System Specialist.

在资讯系统领域专家的指导下，及时更新PMS。

· Advises the management of the hotel on additional facilities that could be provided by either existing or further IS systems and technological advances.

建议酒店管理层有需要的其它电脑设备或软件，它们可以是已有或是未来的和新的先进技术。

Operational

营运

· Provides technical assistance, advises to Hotel Management Team so as to minimise overhead expenses and maximise productivity in all areas.

从技术的角度提供酒店管理人员合理的建议，以减低酒店资讯系统的投入并最大程度的提高系统得效率。

· Assists authorised users in relation to operation of the Hotel’s IS system hardware, various modules and supporting personal computers.

提供对酒店硬件系统用户的支持，对终端设备提供维护。

· Coordinates timely repair and return to service of any faulty systems or items of equipment.

有效的处理系统硬件的问题。

· Ensures that preventive maintenance required by any IS equipment in the Hotel is carried out appropriately.

确保酒店系统软硬件维修保护合同有效执行。

· Establishes and implements procedures to ensure backup of data of IS system.

制定并保证系统数据的备份。

· Rebuilds data corrupted by either hardware or software faults.

执行由于硬件或软件失败引起的数据的恢复。

· Coordinates the investigation and timely handling of any software fault reports or enhancement requests.

协助调查和及时处理软件的问题和系统的更新。

· Coordinates the timely handling of any software fault reports or enhancement requests.

协助及时地处理任何软件故障报告和更多的需求信息。

· Sets up emergency procedures to continue the operation of the Hotel in the event of system failure.

制定酒店资讯系统失败应急处理程序。

· Provides manuals on the use of any IS systems and incorporates those manuals into the relevant operating procedures of the Hotel.

编制酒店系统使用说明，使之成为系统使用的日常规范。

· Establishes necessary security measures to prevent unauthorised access to the IS systems.

建立必要的安全评估手段和措施以防止非法的访问和入侵。

· Provides technical assistance to internal and external audit staff.

对酒店的内外部审计工作提供技术上的支持。

· Works with Sales and Marketing Department and Operational Departments to set up and maintain clean relevant databases for management purpose.

和市场销售和其它运作部门一起设置和保证数据的正确有效，以便提决策需求。

General

总则

· Attends and contributes to all Meetings as required.

对于需要的各种会议，确保出席和并能有所贡献。

· Ensures all employees provide courteous and professional service at all times.

确保所有部门员工在任何时间都能提供礼貌且专业的服务。

· Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.

处理客人以及员工的疑问，报告不能及时解决的投诉或者问题，同时反馈跟进的期限。

· Takes an active involvement in the welfare, safety, development and well-being of employees providing advice, counselling and truthful, diplomatic feedback.

对包括福利、安全、发展和对员工承诺、辅导和真实的给与反馈。

· Ensures high standards of personal presentation & grooming.

确保高标准的个人形象和仪容仪表。

· Maintains positive guest and colleague interactions with good working relationships.

保持良好的工作关系以便客人和同事有积极的接触。

· Exercises responsible management and behaviour at all times and positively representing the Hotel Management Team and Hyatt International Corporation.

始终行使负责的管理和行为，积极地代表酒店可凯悦国际。

· Responds to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the Hotel, industry and company.

根据酒店、行业和公司的指引，回应需求、改变，执行任何合理的任务及额外职责。

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