招聘人力资源部助理/人事主任 Human Resources Assistant/Officer

Administration

行政

§ Provides administrative support to Director of Human Resources and ensures the implementation of hotel policies, standards, and procedures as they apply to the administrative functions.

支持人力资源总监的行政工作并确保酒店的政策、标准和程序得到充分的执行。

§ Reads and routes incoming mail.

阅读并发送邮件。

§ Locates and attaches appropriate file correspondence to be answered by Director of Human Resources.

对于需要人力资源总监回复的邮件进行合理的排列和归档。

§ Types, files, and upkeeps all private and confidential matters related to the department.

打印、归档并保存所有部门的机密事项。

§ Sets up a systematic and efficient filing system, both for hard files as well as all electronic data, that enables quick retrieval.

建立系统而高效的文档系统，能够快捷的查找到文件和电子档。

§ Ensures all files are kept up-to-date at all times.

确保及时地更新文件。

§ Prepares the relevant materials for all meetings attended by the Director of Human Resources: Daily Operations Meeting, Executive Committee Meetings, Departmental Meetings and ad hoc meetings.

准备人力资源总监需列席的会议的相关物品，包括每日营运会议、行政委员会议、部门会议和特殊会议。

§ Answers telephone and gives information to callers or routes call to appropriate official and places outgoing calls.

接听电话，给予来电者以正确的信息，或者转接更恰当的人员和地点。

§ Greets visitors, ascertains nature of business, and conducts visitors to employer or appropriate person.

接待来访者，了解拜访的目的，并将来访者引荐给总监或相关的人员。

§ Compiles and types statistical reports.

编辑并打印各类报表。

§ Makes copies of correspondence or other printed matter.

复印来往信件或者打印文件。

§ Prepares outgoing mail.

准备好即将发出的邮件。

§ Types, takes dictation and minutes, drafts letters, files and traces, and composes correspondence.

打印、记录并制作备忘录，草拟信件，文件归档，书写通信。

§ Maintains timekeeping records and schedules for the department.

按照时间的顺序保存部门的记录和时间计划表。

§ Attends and prepares minutes for Division employees’ meetings.

参加并为部门员工会议作准备。

§ Monitors and maintains the proper appearance of the Human Resources office area.

监督并维持人力资源办公室正常的秩序。

General

总则

§ Attends and contributes to all Meetings as required.

参与部门的各种会议并做出贡献。

§ Provides courteous and professional service at all times.

不间断地提供礼貌并专业的服务。

§ Attends hotel training sessions as scheduled to improve skills and knowledge.

参加酒店安排的培训课程以提高自身技能和素质。

§ Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing feedback for a prompt follow up.

礼貌且高效地处理客人及员工的要求，遇到投诉或问题，如不能马上找到解决办法，要向上级报告。

§ Is knowledgeable in statutory legislation in employee and industrial relations, understanding and strictly adhering to Rules & Regulations established in the Employee Handbook and the Hotel’s policies concerning fire, hygiene and health & safety.

了解关于员工及行业关系的法律、法规，理解并严格遵守员工手册中的规章制度，及酒店关于防火、卫生、健康和安全的制度。

§ Ensures high standards of personal presentation & grooming.

确保始终都有高标准的形象和仪表。

§ Maintains positive guest and colleague interactions with good working relationships.

与客人和同事保持基于良好工作关系的接触。

§ Exercises responsible management and behaviour at all times and positively representing the Hotel and Hyatt International.

始终如一的负责任的态度和行为举止，积极正面的体现凯悦国际和酒店的标准。

§ Ensures and practices the utmost protection of office’s confidentiality.

确保并实施对于本部门敏感信息的保密工作。

§ Responds to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the Hotel, industry and company.

根据酒店、行业和公司的指引，回应需求、改变，执行任何合理的任务及额外职责。

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