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FINANCIAL RETURNS
Validate of the potential of assigned accounts and create account plans as per the IHG hotels Business Development standard operating procedures
Develop the assigned account portfolio to meet set goals and maximise profitability
Gather information on current and prospective clients / contacts to generate incremental business
Maintain effective control of sales expenses
OUR PEOPLE
Use both account interaction and publicly available tools to monitor competitors' activities as it relates to both the hotel and the portfolio of accounts and share relevant information with key stakeholders in line with hotel procedures
Provide feedback to management on changing market conditions, including competition and market trends
Involve Director of Sales where appropriate on sales calls and sales meetings
Communicate to his/her superior any issues encountered and other relevant information
Attend and participate in and where appropriate, organise training sessions, daily briefings and other meetings as required
Where applicable, supervise, manage and train Business Development Executives and Business Development Coordinators in carrying out their responsibilities
GUEST EXPERIENCE
Network within one’s portfolio of accounts to build relationships with key decision makers and other relevant staff
Conduct client meetings as well as planning and coordinating site introduction tours and inspections
Be proactive and responsible for the follow up of new sales leads to enhance guest experience
Develop and maintain contact with business generators (MICE Planners; travel agents; etc.)
RESPONSIBLE BUSINESS
Ensure accurate and timely updating of an accurate record of all relevant activities in the provided Sales System (i.e. Delphi; Opera; etc.) for future reference and control purposes
Update Account and Contact profiles, attach Account plans, ensure ‘live’ information for action
Develop awareness and reputation of the hotel and the brand in the local community.
Perform other duties as assigned.
西安经开洲际酒店位于西安经济开发区的城市CBD核心地带,是汇集经济、政治、文化、商业多元要素的交汇之地。酒店俯瞰城市运动公园景观,毗邻熙地港等众多拥有多元生活品味的商业载体及西安市政府。20分钟机场通达,10分钟高铁出行,便捷通达的交通条件,更为迎接八方宾朋奠定了独特的区位优势。酒店拥有322间客房,由全球知名公司CCD操刀设计。45平米以上的独立豪华空间设计,每间客房均拥有独立的商务工作区,互动智能交互系统,高速网络,互动影音娱乐系统,让每位宾客随时畅想驾驭网络互联与智能的双重乐趣。融入LOHAS 设计元素时尚餐饮及休闲空间使酒店成为商务会务,旅游度假,以及品味潮流,尊享品质生活人群的汇集之地。拥有千平无柱宴会大厅以及7个多功能会议室的会议中心。均配有最IN的科技会务及视听设备,并由专职会务管家携领会务团队提供卓越品质的服务体验,令酒店成为宾朋宴会及会议的首选之地,令您对每次会务活动的成功更加充满期待。