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In absence of Manager, conducts shift briefings to ensure hotel activities and operational requirements are known
在经理缺席的情况下主持交接班说明会,确保员工了解酒店的活动和运营要求
Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques
运用销售技巧和房间销售升级推广洲际酒店集团的产品和服务
Promote the Hotel’s (and ICHG generally) products and services
推銷酒店(以及整个洲际酒店集团)的产品和服务
Maintain a high level of product and service knowledge about all ICHG Hotels in your region
充分了解所在地区的洲际酒店集团成员的产品和服务
Develop and maintain a regular pattern of sales calls
发展和保持定期进行销售拜访的模式
Prepare and execute action plans which increase reservation sales and associated business
准备和执行增加预订销售和相关业务的工作计划
Record and process reservations made by phone/fax/email
记录和处理通过电话,传真,电子邮件进行的预订
Accept wait list reservations
接受等待名单预订
Process amendments to reservations such as extensions, early departures, etc
修改延期和提前离店等特殊情况的预订记录
Manage “no show” reservations by investigation and recording of same
调查和记录未按预订抵店的预订情况
Record special billing arrangements for groups and conventions
对团队和会议的特别账单安排进行记录
Liaise with Front Office Manager or Finance Manager for all reservations requiring credit approval
与前厅部经理或财务经理联系所有要求信用审批的预订事宜
Maintain knowledge of special rates/ offers/ promotions
掌握关于特价,优惠,促销活动的信息
Monitor reservation levels and inform Managers of current and future occupancy rates
监测预订情况,并向经理通报目前和将来的入住率
Prepare reports as requested (eg to travel agents, business houses etc)
按照要求准备报告(如给旅行代理和商业机构报告等)
Prepare reservation sales reports
准备预订销售报告
Works with superior on manpower planning and management needs
和上级一起进行人力规划和管理需求。
Works with superior in the preparation and management of the Department’s budget
和上级领导一起编制和管理部门预算。
西安经开洲际酒店位于西安经济开发区的城市CBD核心地带,是汇集经济、政治、文化、商业多元要素的交汇之地。酒店俯瞰城市运动公园景观,毗邻熙地港等众多拥有多元生活品味的商业载体及西安市政府。20分钟机场通达,10分钟高铁出行,便捷通达的交通条件,更为迎接八方宾朋奠定了独特的区位优势。酒店拥有322间客房,由全球知名公司CCD操刀设计。45平米以上的独立豪华空间设计,每间客房均拥有独立的商务工作区,互动智能交互系统,高速网络,互动影音娱乐系统,让每位宾客随时畅想驾驭网络互联与智能的双重乐趣。融入LOHAS 设计元素时尚餐饮及休闲空间使酒店成为商务会务,旅游度假,以及品味潮流,尊享品质生活人群的汇集之地。拥有千平无柱宴会大厅以及7个多功能会议室的会议中心。均配有最IN的科技会务及视听设备,并由专职会务管家携领会务团队提供卓越品质的服务体验,令酒店成为宾朋宴会及会议的首选之地,令您对每次会务活动的成功更加充满期待。