• 五险一金
• 岗位晋升
• 带薪年假
• 技能培训
• 员工生日礼物
• 包吃包住
• 人性化管理
• 年终奖
• 节日礼物
• 管理规范

ies and Responsibilities 工作职责
Contribute to overall operational efficiency by performing relevant duties as assigned.
快速有效地完成分配的任务。
Provide exceptional Concierge information to our guests about local and area attractions, restaurants, theatres, special events, tickets, confirmations and other available services.
为我们的客户提供全面的礼宾资讯，包括本地和地区的景点，餐厅，剧院，特别活动，门票，确认和其他有效服务。
Develop and maintain strong guest relationships to ensure InterContinental Ambassador Loyalty.
发展和维持密切的客户关系以确保对洲际大使的忠诚度。
Tracking and forecasting daily, weekly and monthly Club InterContinental occupancy.
跟踪和预测每天，每周和每月洲际俱乐部的入住情况。
Ensure that all InterContinental Loyalty members and Club InterContinental guests are pre-registered a day before arrival.
确保为优悦会会员及预订俱乐部楼层的客人做好预备登记工作。
Check the daily arrival list. Attend to meet guests’ interests and special request.
检查每日预抵宾客报表，留意宾客喜好及特殊要求。
Inspect the room and ensure the room is ready before guest arrival. Ensure all amenities are in room prior to guest arrival.
在宾客到店前检查好已安排的房间, 确保所有赠品已放入房间。
Meet up with VIP and other guests’ arriving and escort the guests to their room or to the Club InterContinental.
迎接贵宾到店及陪同他们到房间或去洲际俱乐部。
Performs check-in/check-out for InterContinental Loyalty members and Club InterContinental guests.
为优悦会会员及俱乐部客人办理入住/离店手续。
Personally handle guest’s needs and complaints and follow through accordingly.
亲自接收并有效及时地为客人处理需求和投诉。
Control the supply requirement and beverage inventory; Check the working environment of the department. Finish attendance on time according to the duty roster.
管理好部门用品需求量及酒水库存；检查好部门工作环境。根据班表按时完成考勤。
Set up the buffet Breakfast, Happy Hour and inspect the food quality to ensure all food provided meet the standard.
摆放自助餐台并检查食品质量，确保所有餐饮出品符合标准。
Consistently seeking ideas for enhancing the Club InterContinental product and services.
始终如一的，为提高洲际俱乐部的产品和服务而寻求思路。
Strong and effective communications with all other departments, highlighting Club InterContinental area to ensure the proper level of service to our guests.
与所有其他部门进行密切的，有效的沟通，突出洲际俱乐部区域，确保为我们的客户提供合适水平的服务。
Involvement with training, development and performance management of all Club InterContinental colleagues.
参与所有洲际俱乐部员工的培训，发展和业绩管理。
Directs and supervise the staff to complete the work and tasks assigned on time.
管理并监督俱乐部员工，监督其及时高效的完成工作及任务。

西安经开洲际酒店位于西安经济开发区的城市CBD核心地带，是汇集经济、政治、文化、商业多元要素的交汇之地。酒店俯瞰城市运动公园景观，毗邻熙地港等众多拥有多元生活品味的商业载体及西安市政府。20分钟机场通达，10分钟高铁出行，便捷通达的交通条件，更为迎接八方宾朋奠定了独特的区位优势。酒店拥有322间客房，由全球知名公司CCD操刀设计。45平米以上的独立豪华空间设计，每间客房均拥有独立的商务工作区，互动智能交互系统，高速网络，互动影音娱乐系统，让每位宾客随时畅想驾驭网络互联与智能的双重乐趣。融入LOHAS 设计元素时尚餐饮及休闲空间使酒店成为商务会务，旅游度假，以及品味潮流，尊享品质生活人群的汇集之地。拥有千平无柱宴会大厅以及7个多功能会议室的会议中心。均配有最IN的科技会务及视听设备，并由专职会务管家携领会务团队提供卓越品质的服务体验，令酒店成为宾朋宴会及会议的首选之地，令您对每次会务活动的成功更加充满期待。