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岗位职责
1.问候所有抵达和离开的客人并保持微笑和目光接触;2.知会部门经理和主管客人需求和喜好确保提供精确和个性化的服务;
3.发送留言并处理客人的要求及问题;
4.迅速地、彬彬有礼地回答客人的电话;
5. 协助客人叫酒店车或出租车。在需要时叫出租车,并帮助客人告诉司机目的地。
6. 协助维持酒店金府天境项目主要入口处交通、停车秩序;
7. 坚持酒店金府天境安全制度、紧急情况处理规定和程序;
岗位要求1、形象气质佳,男身高180cm以上;
2、具有对酒店行业以及前厅部基本知识的了解;3、工作认真、作风细致、吃苦耐劳、反应灵活;
4、能进行英语日常会话,开展对客服务;5、一周双休,一天两班制,分别为8:30-17:30,10:00-20:00。
铂尔曼酒店及度假酒店,雅高酒店集团旗下新一代的时尚型高端酒店品牌,为寻求高度连接的旅行者提供高效和健康的完美平衡。铂尔曼酒店以其领先的商务、健身和餐饮设施及专注创新的设计,吸引着“环球游牧者”。铂尔曼在欧洲、非洲、中东、亚太和拉丁美洲33个国家拥有超过117家酒店和度假酒店。 Pullman Hotels & Resorts, AccorHotels’ new generation of upscale hotels, is a cosmopolitan brand that offers hyper-connected travelers an experience that combines both efficiency and wellness.Global nomads are captivated by the brand and appreciate its business, fitness and restaurant facilities as well as its focus on innovative design. Pullman has over 117 hotels and resorts in 33 countries in Europe, Africa, the Middle-East, Asia Pacific and Latin America.福州泰禾铂尔曼酒店是由法国雅高酒店集团管理的高端酒店。占地面积4,500平方米,酒店伫立于新锐时尚的晋安区中心CBD东二环泰禾广场,背倚连绵的鼓岭山脉,毗邻福州历史文化特色的5A级旅游景区三坊七巷,将历史文化特色与周边繁华的商圈完美衔接。福州泰禾铂尔曼酒店融合了商务与休闲旅行的特色,全新描绘城市精英生活。Pullman Fuzhou Tahoe is an international premium brand belonging to AccorHotels, an international hospitality company from France. It covers an area of 4,500 square meters, and is located at Dong Er Huan Tahoe Plaza, the new fashionable CBD of Jin’an District. Nearby is the famous Gu Mountain and the Three Lanes and Seven Alleys, perfectly linking the historical, cultural, and bustling business districts. The Pullman Fuzhou Tahoe combines business and leisure travel, and represents a new portrayal of the finest city life.福州泰禾铂尔曼酒店已于于2018年6月21日正式开业,我们热忱欢迎您的加入。Pullman Fuzhou Tahoe grand opened on 21 Jun,2018; we warmly welcome you to join us.