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To function as the Assistant Business Manager and Assistant Marketing Specialist for the Food and Beverage Department, and to ensure that all the outlets and banquets operate successfully, in accordance with the standard of the hotel and are individually profitable.
To assist in ensuring that all the outlets and banquets is managed efficiently according to the established concept statements.
To assist and monitor service and food and beverage standards in all outlets and banquets. Work with the Outlet Managers, Banquet Service Manager and respective Chef de Cuisine's to take corrective action where necessary.
To assign responsibilities to subordinates and to check their performance periodically.
To assist any of the outlets and Banquet and Convention when necessary.
Frequently test Food and Beverage in all outlets and be demanding and critical when it comes to Food and Beverage quality.
To handle all guest complaints, requests and enquires on food, beverage and service.
Establish a rapport with guests maintaining good customer relationships and handle all guest complaints, requests and enquiries on food, beverage and service.
Personally and frequently verify that guests in the outlet are receiving the best possible service.
Spend time in the outlets (during peak periods) to ensure that the outlet is managed well by the respective Outlet team and functions to the fullest expectations.
Assist in preparing with the respective Outlet teams, a yearly marketing plan for each outlet, which is the basis of the Food and Beverage Annual Marketing Plan.
Continuously seek ways to assist the Outlet Management maximize their revenues and profits.
Assist and monitor and analyze the activities and trends of competitive restaurants, bars and other hotel’s banqueting departments.
Ensure that all Outlet Management Teams and Catering Department are fully aware of market needs and trends and that their products meet these requirements.
[深圳柏悦酒店]深圳柏悦酒店开业于2019年7月29日。酒店坐落于平安金融中心综合体的南塔,距离深圳会展中心、商务写字楼、购物中心等咫尺之遥,是商务及休闲旅者的理想下榻之所。便利的地理位置距福田口岸仅3公里,地下连通地铁线路及福田高铁站,前往购物天堂香港特别行政区或深圳各区十分便捷。深圳柏悦酒店拥有195间宽敞奢适的客房,其中包含24间套房。客房面积从48至300平方米不等,分布于酒店的36层至44层,每个房间均配有全景落地窗,尽揽城市商务中心和舒适住宅区的醉人景观。LUXURY IS PERSONAL奢华由心作为凯悦集团的旗下酒店,深圳柏悦酒店接纳一切文化、种族、民族、性别、性取向、年龄、能力、观点和思维方式。每个人都想做最好的自己,而我们的文化恰恰能赋予人们这种能力。这样真切的联系激励着我们热挚地关怀彼此和我们的宾客。酒店为员工提供开放自由的沟通平台,鼓励员工畅所欲言,赋予工作欢乐和意义,提倡身心健康的工作生活方式。加入珍视尊重、诚信、同理心、包容、尝试和身心健康的深圳柏悦酒店,把握完美的工作机会。关爱连接你我凯悦酒店集团总部位于美国芝加哥,是全球著名的酒店集团。凯悦集团的信念是“关爱每一个人,让他们尽善尽美显真我”。加入让你的旅程更具人性化的团队。彼此联结,不断成长。在这里,每一个人的角色都至关重要。机会由您来创造。我们欢迎并鼓励您展现自我。凯悦的核心也是我们共同的信念 – 酒店不仅仅是一份工作,更是心怀他人的一份事业。 正如你我一般,对这份事业始终心之所向。