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在助理销售总监/销售经理/销售主任不在办公室期间应答所有电话和咨询,保证精确并及时地接收并向相关经理传达信息及口讯。
In the absence of the Associate Director of Sales/ Sales Manager/ Sales Executive, responds to all telephone calls or inquiries, ensures information/ messages are accurately received and relayed to the managers concern in a timely manner.
根据要求跟进销售经理/主任要求或指派的销售机会或任务
Follows up sales leads whenever required or assigned by the Sales Managers/ Executives.
及时准备、编辑和分发周度/月度报告
Prepares, compiles and distributes the weekly/ monthly reports in a timely manner.
集会和活动等原始记录要正确保存
Ensures the activities/ events log book is being accurately maintained.
协助编辑市场调查和竞争者研究报告
Assists in the compilation of Market Surveys and Competitor Researches report.
协助向索取酒店信息的客人分发相关材料
Assists in the distributions of relevant hotel information to clients when required.
协助/参加突击销售活动
Assists/ participates in sales blitz.
与确定的客人保持良好联系,在必要时尽可能提供帮助
Maintains good relationship with the established clientele and provides all necessary assistance when required.
与相关运营部门紧密合作确保满足客人需求和期望
Liaises and works closely with the related operation departments ensuring guests needs and expectation are being met.
准备并保证客人预订的所有集会和活动被及时分派到相关部门。
Prepares and ensures all Events Orders are distributed to concerned department on a timely manner.
在销售经理/主任不在办公室时协助跟进所有事务
Assists the Sales Manager/ Executives to follow up on all matters in the absence of the Sales Manager/ Executives.
在职时确保总是向外界传达专业并且适当的形象
Ensures that a professional and appropriate image is projected at all times while on duty.
保证进行专业电话销售时使用凯悦咨询型销售原则和凯悦销售锦囊
Ensures professional Sales Calls using Hyatt’s Consultative Selling principles and SMART Selling philosophies.
确保根据确定标准高效、一致并礼貌地完成为客人提供的服务,详情请见部门运营手册
Ensures services provided are always carried out according to defined standards with the utmost efficiency, consistency and courtesy as detailed in the Department Operation Manual.
拥有对酒店设施、特色和服务的详尽知识
Maintains a detailed knowledge of hotel facilities, features and services.
在销售人员不在时协助销售人员跟进所有事宜
Assists Sales Buddy to follow-up on all matters in the absence of Sales Buddy.
进行广泛的竞争者调查、保持对酒店产品的详尽了解
Conducts extensive competitor researches and maintains excellent Product Knowledge of the hotel.
[深圳柏悦酒店]深圳柏悦酒店开业于2019年7月29日。酒店坐落于平安金融中心综合体的南塔,距离深圳会展中心、商务写字楼、购物中心等咫尺之遥,是商务及休闲旅者的理想下榻之所。便利的地理位置距福田口岸仅3公里,地下连通地铁线路及福田高铁站,前往购物天堂香港特别行政区或深圳各区十分便捷。深圳柏悦酒店拥有195间宽敞奢适的客房,其中包含24间套房。客房面积从48至300平方米不等,分布于酒店的36层至44层,每个房间均配有全景落地窗,尽揽城市商务中心和舒适住宅区的醉人景观。LUXURY IS PERSONAL奢华由心作为凯悦集团的旗下酒店,深圳柏悦酒店接纳一切文化、种族、民族、性别、性取向、年龄、能力、观点和思维方式。每个人都想做最好的自己,而我们的文化恰恰能赋予人们这种能力。这样真切的联系激励着我们热挚地关怀彼此和我们的宾客。酒店为员工提供开放自由的沟通平台,鼓励员工畅所欲言,赋予工作欢乐和意义,提倡身心健康的工作生活方式。加入珍视尊重、诚信、同理心、包容、尝试和身心健康的深圳柏悦酒店,把握完美的工作机会。关爱连接你我凯悦酒店集团总部位于美国芝加哥,是全球著名的酒店集团。凯悦集团的信念是“关爱每一个人,让他们尽善尽美显真我”。加入让你的旅程更具人性化的团队。彼此联结,不断成长。在这里,每一个人的角色都至关重要。机会由您来创造。我们欢迎并鼓励您展现自我。凯悦的核心也是我们共同的信念 – 酒店不仅仅是一份工作,更是心怀他人的一份事业。 正如你我一般,对这份事业始终心之所向。