救生员 Lifeguard
4.3千-4.6千
停止招聘
发布于 2023-03-02
救生员 Lifeguard
4.3千-4.6千
深圳 | 经验不限 | 学历不限 | 招1人
停止招聘
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职位描述

救生员证书,有效的急救及 AED 培训证

Licenced lifeguard certificate, valid First Aid and AED training


救生员的主要职责是按照凯悦的程序、品牌标准和当地法规,在酒店游泳池和相关区域维护所有客人的安全。

The primary responsibility of the Lifeguard is to maintain the safety of all guests at the swimming pool and surrounding areas at the hotel in line with Hyatt’s procedures, Brand Standards and local regulations.


只要客人进入游泳池/开放水域,救生员必须时刻站在游泳池,海滩边或望塔上。主要职责是持续观察水面和所有在水中的客人。救生员任何时候不能让泳池处于无人看管状态。如果救生员需要承担其他任务时,如服务客人或用餐/去洗手间等,救生员离开前必须安排有资格看管泳池的人顶替,并事先取得主管及以上批准。

As soon as a guest enters the swimming pool / open water, the life guard must stand by at the pool / beach watch tower at all times. The main duty is to observe the water surface and all guests inside the water consistently. Lifeguard should NEVER leave their post unattended at any time. In the event the lifeguard is required to take up another task or services a guest or meals / toilet breaks, the lifeguard must seek a qualified replacement seamlessly with the approval of the Supervisor.


救生员需配备相应工具以履行职责,如口哨、扩音器、对讲机、电话、急救包、AED 设备和水质检测仪。

The lifeguard is equipped with tools to execute all requirements such as a whistle, megaphone, walkie-talkie, telephone, first aid kit, AED device and water test kits.


救生员必须熟悉泳池及更衣室区域/海滩边的所有紧急按钮、救生设备和功能,并自信执行协调所有与紧急处理程序相关的所有任务。

The lifeguard is familiar with all emergency buttons, life-saving equipment and technical functionalities along the wet areas / beach front and is confident to coordinate all tasks related to all emergency handling procedures.


理解在游泳区入口处展示的所有风险管理标志的条款和条例。

Understands the Terms & Conditions of the Risk Management signs exhibited at the entrance of the Swimming area.


能够执行游泳规定:礼貌地劝阻游泳者潜水、奔跑嬉戏,或将非游泳者推入泳池。

Able to implement swimming regulations. Politely discourage swimmers from diving, running, pushing Non-swimmers into the swimming areas.


根据当地规定法规,在同一时段配备两个或两个以上的救生员值班时,应当有明确的区域分工和职责,并互相协调配合彼此。发现溺水的泳客后,应当毫不迟疑将其立即从水中救出。

According to the local regulation requirement, if two or more lifeguards are on duty at the same time, they shall have a clear division of work place, clear responsibilities and help each other. Those found to have drowned should be rescued immediately from the water without delay.


清楚地向客人解释,并遵守安全和健康的要求,确保安全且正确地使用相关设备,包括急救,AED。游泳池及海滩区域的清洁工具及器具。

Clear explanation to comply with the requirements of the safety and health and ensure that the guest and the use of related equipment, including First Aid, AED and pool and beach cleaning tools and its machinery.


能响应 Coyle 和/或 LRA 审计的结果以及每日的Medellia Hysat反馈,并确保与之相关的改进得以实施。

Responds to the results of the Coyle and or LRA Audit as well as to daily Medallia feedback and ensures that the relevant changes are implemented.


遵循凯悦标准,为客人时刻提供礼貌、专业、高效、灵活的服务。

To provide a courteous, professional, efficient and flexible service at all times, following Hyatt’s

Standards.


按照标准执行分配的岗位中的所有职责和任务。请注意,主要任务列表会定期回顾并基于反馈的趋势、客人期望和运营理念的变化进行修改。

To perform all duties and tasks in the assigned Place of Work to the standard set. Please note that Master Task Lists are reviewed and changed on a regular bases reflecting change in trends, guest expectations and operating philosophies.


要完全适应在水疗的不同子部门内或酒店任何其他部门内的灵活轮换。

To be entirely flexible and adapt to rotate within the different sub departments of the Spa or any other Department of the hotel as assigned.


执行泳池开放和关闭流程。

To perform opening and closing procedures.


确保工作场所和周围区域保持清洁并有序。

To ensure that the Place of Work and surrounding area is kept clean and organized.


必须根据操作要求保养所有泳池设备。

Must upkeep all pool equipment in line of operational requirements.


能够通过Hot SOS报告维护要求或立即向主管报告。

Able to report maintenance requirements via Hot SOS or report to the supervisor immediately.


充分利用泳池设备。

Makes optimum use of the pool equipment.


按照指示执行任何与工作相关的职责和功能。

Performs any job related duties and functions as directed.

 

以礼貌和高效的方式处理客人的要求。向同事或主管报告客人投诉或问题。如果无法及时寻求到解决方案,确保为客人跟进此事。

Handle guest enquiries in a courteous and efficient manner. Report guest complaints or problems to team mates or supervisors. If no immediate solution can be found and assure follow up with guests.


对客服务应当由通过协调救生员一旁的酒店其他工作人员予以提供。救生员绝不能离开自己的岗位。如果救生员需要承担其他任务或服务的客人或自行用餐/使用洗手间等,救生员必须寻求有资质的替代者,在得到主管批准后无缝对接替换岗位。

Customer services will be attended by coordinating with other hotel representatives next to the Life guard. Lifeguard should NEVER leave their post unattended at any time. In the event the lifeguard is required to take up another task or services a guest or meal / toilet breaks, the lifeguard must seek a qualified replacement seamlessly with the approval of the Supervisor.


时刻注意和警觉客人是否有任何需求或需要帮助。

劝阻以不适当的行为(如醉酒或裸体)或不带泳帽(如有相关要求)的客人下水。

Approach guests with inappropriate behaviours such as drunkenness or nudity or without swim caps.


阻阻止客人使用专业摄像机、水下Go Pro相机、无人机、野餐篮、宠物或打架等。

Stopping guests with professional cameras, underwater Go Pro, Drone, picnic baskets, pets or fighting with each other.


阻止未成年人在没有监护人看管下游泳。

Stopping minors when not accompanied with a guardian adult.


阻止即使配备游泳协助器具的不会游泳的客人,进入深水或开阔水域。

Stopping non-swimmers form entering deep and or open waters, even when equipped with swimming helper devices. 


合理的轮班制度和安排,以确保承担救生员职责时的专注和精力的恢复。

A reasonable timely rotation shall be in place in order to ensure focus, concentration and recharge from these responsibilities.


值班的救生员负责时刻关注水面,除非被另一名救生员替换,否则不能聊天、阅读、打瞌睡、执行临时其他任务。

Lifeguards on duty are responsible to focus on the water surface at all times and refrain from chatting, reading, dozing off, performing temporary other tasks unless being replaced by another lifeguard.


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公司地址
深圳市福田区益田路5023号平安金融中心(南塔)深圳柏悦酒店
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 中外合营(合资.合作)
    企业性质
[深圳柏悦酒店]深圳柏悦酒店开业于2019年7月29日。酒店坐落于平安金融中心综合体的南塔,距离深圳会展中心、商务写字楼、购物中心等咫尺之遥,是商务及休闲旅者的理想下榻之所。便利的地理位置距福田口岸仅3公里,地下连通地铁线路及福田高铁站,前往购物天堂香港特别行政区或深圳各区十分便捷。深圳柏悦酒店拥有195间宽敞奢适的客房,其中包含24间套房。客房面积从48至300平方米不等,分布于酒店的36层至44层,每个房间均配有全景落地窗,尽揽城市商务中心和舒适住宅区的醉人景观。LUXURY IS PERSONAL奢华由心作为凯悦集团的旗下酒店,深圳柏悦酒店接纳一切文化、种族、民族、性别、性取向、年龄、能力、观点和思维方式。每个人都想做最好的自己,而我们的文化恰恰能赋予人们这种能力。这样真切的联系激励着我们热挚地关怀彼此和我们的宾客。酒店为员工提供开放自由的沟通平台,鼓励员工畅所欲言,赋予工作欢乐和意义,提倡身心健康的工作生活方式。加入珍视尊重、诚信、同理心、包容、尝试和身心健康的深圳柏悦酒店,把握完美的工作机会。关爱连接你我凯悦酒店集团总部位于美国芝加哥,是全球著名的酒店集团。凯悦集团的信念是“关爱每一个人,让他们尽善尽美显真我”。加入让你的旅程更具人性化的团队。彼此联结,不断成长。在这里,每一个人的角色都至关重要。机会由您来创造。我们欢迎并鼓励您展现自我。凯悦的核心也是我们共同的信念 – 酒店不仅仅是一份工作,更是心怀他人的一份事业。

















正如你我一般,对这份事业始终心之所向。
深圳市福田区益田路5023号平安金融中心(南塔)深圳柏悦酒店
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